BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read
BMW 5-Series (G30) Forum iDrive, Audio, Bluetooth, Phone, Cameras, Electronics + Coding iOS14= no 3D view?

Post Reply
 
Thread Tools Search this Thread
      09-17-2020, 06:27 PM   #1
5TH5ER
New Member
3
Rep
9
Posts

Drives: M550i
Join Date: May 2017
Location: 22315

iTrader: (0)

iOS14= no 3D view?

Wondering if anyone else has this issue. Just upgraded to iOS14 and the Connected app no longer shows 3D view. Refreshing seems to work but all I see is grey around the car and no actual pictures. Even older pictures from the gallery are gone- just all grey...
Appreciate 0
      09-17-2020, 07:22 PM   #2
LogicalApex
Colonel
2017
Rep
2,932
Posts

Drives: 2020 BMW 530xe
Join Date: Jul 2019
Location: Farmington, NY

iTrader: (0)

Garage List
2020 BMW 530xe  [0.00]
Working fine for me both capturing new and viewing old.

I'm on an iPhone X w/ iOS 14.
Appreciate 1
1badTKE23.50
      09-17-2020, 07:29 PM   #3
5TH5ER
New Member
3
Rep
9
Posts

Drives: M550i
Join Date: May 2017
Location: 22315

iTrader: (0)

Quote:
Originally Posted by LogicalApex View Post
Working fine for me both capturing new and viewing old.

I'm on an iPhone X w/ iOS 14.
Thanks for the feedback. I found some people experienced the same issue running iOS14 beta (prior to official release). Tried reinstalling the app but didn't help.
Appreciate 0
      09-18-2020, 02:24 AM   #4
Wivenhoe
Second Lieutenant
76
Rep
211
Posts

Drives: BMW 530e - delivered Nov 19
Join Date: Aug 2019
Location: GB

iTrader: (0)

Quote:
Originally Posted by 5TH5ER View Post
Thanks for the feedback. I found some people experienced the same issue running iOS14 beta (prior to official release). Tried reinstalling the app but didn't help.
3D view worked fine on my iPhone X with iOS 14. My car had the July update yesterday so that aspect worked too
Appreciate 1
1badTKE23.50
      09-18-2020, 12:39 PM   #5
1badTKE
Enlisted Member
1badTKE's Avatar
United_States
24
Rep
48
Posts

Drives: 2019 X3 M40i; 2017 540ix
Join Date: May 2020
Location: MD

iTrader: (0)

Quote:
Originally Posted by Wivenhoe View Post
Quote:
Originally Posted by 5TH5ER View Post
Thanks for the feedback. I found some people experienced the same issue running iOS14 beta (prior to official release). Tried reinstalling the app but didn't help.
3D view worked fine on my iPhone X with iOS 14. My car had the July update yesterday so that aspect worked too
Mine worked...just tried the app after reading the initial post. I just updated to iOS14 yesterday (iPhone X) and have a 2017 540iX.
Appreciate 0
      09-18-2020, 06:49 PM   #6
5TH5ER
New Member
3
Rep
9
Posts

Drives: M550i
Join Date: May 2017
Location: 22315

iTrader: (0)

Just tried my dad's iPhone X before and after upgrading to iOS14. Running iOS13.9 all worked fine all pictures refreshed as expected. As soon as the phone was updated to iOS14- same issue: all grey around the car including old pictures from the gallery. Tried with 2 vehicles: 2017 and 2021 M550s- no difference. Definitely something to do with iOS14. Genius states it's a "known" bug with no fix yet.
Appreciate 0
      09-19-2020, 07:39 AM   #7
1badTKE
Enlisted Member
1badTKE's Avatar
United_States
24
Rep
48
Posts

Drives: 2019 X3 M40i; 2017 540ix
Join Date: May 2020
Location: MD

iTrader: (0)

Quote:
Originally Posted by 5TH5ER View Post
Just tried my dad's iPhone X before and after upgrading to iOS14. Running iOS13.9 all worked fine all pictures refreshed as expected. As soon as the phone was updated to iOS14- same issue: all grey around the car including old pictures from the gallery. Tried with 2 vehicles: 2017 and 2021 M550s- no difference. Definitely something to do with iOS14. Genius states it's a "known" bug with no fix yet.
Very interesting. As stated yesterday I'm not having any of those problems with my app and iOS14 at all.
Attached Images
   

Last edited by 1badTKE; 09-20-2020 at 10:07 AM..
Appreciate 0
      09-20-2020, 12:08 PM   #8
MikeElmendorf
Captain
727
Rep
643
Posts

Drives: 2022 BMW X5/2021 M550
Join Date: Jul 2017
Location: Albany, NY

iTrader: (0)

Just tried on both my 2018 540 and 2019 X5; not working on either. Just a black screen after it goes through all the steps seemingly successfully.
Appreciate 0
      09-22-2020, 05:28 AM   #9
MikeElmendorf
Captain
727
Rep
643
Posts

Drives: 2022 BMW X5/2021 M550
Join Date: Jul 2017
Location: Albany, NY

iTrader: (0)

An update for Connected Drive in iOS today acknowledges (but does not fix) the issue.
Appreciate 0
      09-22-2020, 10:56 AM   #10
LogicalApex
Colonel
2017
Rep
2,932
Posts

Drives: 2020 BMW 530xe
Join Date: Jul 2019
Location: Farmington, NY

iTrader: (0)

Garage List
2020 BMW 530xe  [0.00]
Quote:
Originally Posted by MikeElmendorf View Post
An update for Connected Drive in iOS today acknowledges (but does not fix) the issue.
Yeah, I saw that in the release notes. Hopefully they address it soon. I'm not sure what the cause is since it isn't universal, but looks like it has reached the dev team where it ultimately needs to get properly resolved.
Appreciate 1
1badTKE23.50
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 06:55 AM.




5post
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST