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BMW 5-Series (G30) Forum iDrive, Audio, Bluetooth, Phone, Cameras, Electronics + Coding System crash when navigating to a specific address

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      10-12-2020, 02:18 AM   #1
vavdav
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System crash when navigating to a specific address

Hello, may I ask you for help. I bought 530xd (g31 2017) in Germany. Everything was working fine (have it for 2 years) but now I found one issue. When I am trying to navigate to one specific destination I am not able to confirm it and the navigation system crash after 2 minutes (whole entertainment system). Could someone with iDrive 6 try the same if this issue is only in my car or not? It is easy to reproduce (see photos). The service wants to replace the control unit, but I think it is more software error. I am not sure how much is it possible to navigate to 'FN v Motol' (Czech Republic), but I am trying to find any help.
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      10-12-2020, 02:25 AM   #2
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The new Europe 2020-3 map has just come out ( I'm downloading as I type)
I would suggest you download that and see if that makes any difference.
If you approach bmw they are only going to say the same.
That at least rules that out although if there is a corruption in the database it could potentially still be present in a later version

If you still have the issue then I would contact bmw. They may decide to update the actual software for the idrive to see if that resolved

It near car at present so can't try for the moment
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      10-12-2020, 02:35 AM   #3
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I had old version in my car and I went to the service and the did latest updates. I have updated maps last week (will check new version). And in both versions it is not working. Bmw wants to replace hw control unit, they already did that updates.
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      10-12-2020, 02:13 PM   #4
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So I have updated to maps version 2020-3 and it fixed crashing, just searching for that location takes 2 minutes. I think it is not hw issue and replacing control unit could fix it. Or are they installing some newer version of control unit with some updates?
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