Wireless charging not working

forza1976 · 03-25-2018, 10:10 AM

Hey folks,
Anyone run into this before? I came back from traveling last week and the wireless charging tray is no longer working. LED doesn't illuminate when I place mine or my wife's phone to charge. Previously worked just fine.

Wondering if anyone is aware of what fuse that tray is tied to?

Appreciate any assistance.

ADS-UK · 03-25-2018, 01:58 PM

Quote:

Originally Posted by forza1976

Hey folks,
Anyone run into this before? I came back from traveling last week and the wireless charging tray is no longer working. LED doesn't illuminate when I place mine or my wife's phone to charge. Previously worked just fine.

Wondering if anyone is aware of what fuse that tray is tied to?

Appreciate any assistance.

Surely it's better to take to the dealer as it's still under warranty?

forza1976 · 03-25-2018, 09:46 PM

True. But I like to figure stuff out ��

Nivarox · 03-26-2018, 01:39 AM

I don't know what parameters does LED attain to and in my experience LED doesn't always illuminate when I place my display key at all. It sometimes illuminates blue sometimes red as well.
My phones doesn't support wireless charging and my message might not be from heat to toe useful but I thought I still have to share this as it's related to wireless charing

ADS-UK · 03-26-2018, 09:10 AM

Quote:

Originally Posted by Nivarox

I don't know what parameters does LED attain to and in my experience LED doesn't always illuminate when I place my display key at all. It sometimes illuminates blue sometimes red as well.
My phones doesn't support wireless charging and my message might not be from heat to toe useful but I thought I still have to share this as it's related to wireless charing

If the light doesn't turn blue when the key is placed in the tray, then it's not charging. Happened to me few times. You almost need the key to be right in the middle of tray where it's marked. Not that easy to as the key slides depending on how you drive. Doesn't affect iPhone as it's a much larger device.

forza1976 · 04-06-2018, 12:26 PM

Update: BMW had to replace the wireless charging tray today. All back to normal.

Nivarox · 04-07-2018, 01:59 AM

Good to know it's sorted out but strange to hear it needed a replacement

forza1976 · 04-07-2018, 03:08 PM

Quote:

Originally Posted by Nivarox

Good to know it's sorted out but strange to hear it needed a replacement

Agreed, so strange that it went out. Hopefully it will be good going forward now.

ovobmw · 12-27-2018, 05:40 AM

Quote:

Originally Posted by forza1976

Update: BMW had to replace the wireless charging tray today. All back to normal.

hey, did they fix it on the spot or did it take a few days? I am having the same issue with my x5 2019

clee1982 · 12-27-2018, 07:41 AM

of all things I would expect that's the least likely to fail...

forza1976 · 12-27-2018, 10:35 AM

Quote:

Originally Posted by ovobmw

hey, did they fix it on the spot or did it take a few days? I am having the same issue with my x5 2019

Well my dealer had to order the part because they didn't stock it. Took 1 day to have it overnighted from Chicago (to Denver) and they were done pretty quick.

ovobmw · 12-27-2018, 11:25 AM

Quote:

Originally Posted by forza1976

Well my dealer had to order the part because they didn't stock it. Took 1 day to have it overnighted from Chicago (to Denver) and they were done pretty quick.

Ok thanks, I thought it was just my iphone 6 but i tried with a iphone x and it had the same issue.

forza1976 · 12-27-2018, 12:25 PM

Quote:

Originally Posted by ovobmw

Ok thanks, I thought it was just my iphone 6 but i tried with a iphone x and it had the same issue.

Makes sense that the iphone x would have problems if the tray is defective. But Apple didn't start including QI based wireless charging until the iphone 8 and x. So iphone 6 and 7 didn't have it.

If you by chance bought one of those retrofit wireless charger inserts that plugs into the lightning port, that is what broke the charging pad. I had that on my work iphone 7 and it broke it twice. Needless to say I have not used that again.

spyfish007 · 01-01-2019, 10:01 PM

My phone doesn't fit.... Sigh. Might as well not work for me. Glad you got yours fixed.

Frinckster · 05-13-2019, 04:25 AM

Mine keeps on showing orange light. Went to the dealer couple of trips and they said its working fine and just having issues with placement and overheating. Dafuq! I’m tired going back and fourth to tell them that is overheating because there is something wrong that needs replacement.

03-25-2018, 10:10 AM	#1
forza1976 Major General 3398 Rep 6,589 Posts Drives: BMW Join Date: Aug 2007 Location: 49417 and 60610 iTrader: (13) Garage List 2022 BMW M3X [10.00]	Wireless charging not working Hey folks, Anyone run into this before? I came back from traveling last week and the wireless charging tray is no longer working. LED doesn't illuminate when I place mine or my wife's phone to charge. Previously worked just fine. Wondering if anyone is aware of what fuse that tray is tied to? Appreciate any assistance.
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03-25-2018, 09:46 PM	#3
forza1976 Major General 3398 Rep 6,589 Posts Drives: BMW Join Date: Aug 2007 Location: 49417 and 60610 iTrader: (13) Garage List 2022 BMW M3X [10.00]	True. But I like to figure stuff out ��
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03-26-2018, 01:39 AM	#4
Nivarox Quadrex 1093 Rep 1,424 Posts Drives: W212 Mercedes=Benz E Class Join Date: Jun 2016 Location: Close To German Car Dealer iTrader: (0)	I don't know what parameters does LED attain to and in my experience LED doesn't always illuminate when I place my display key at all. It sometimes illuminates blue sometimes red as well. My phones doesn't support wireless charging and my message might not be from heat to toe useful but I thought I still have to share this as it's related to wireless charing __________________
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04-06-2018, 12:26 PM	#6
forza1976 Major General 3398 Rep 6,589 Posts Drives: BMW Join Date: Aug 2007 Location: 49417 and 60610 iTrader: (13) Garage List 2022 BMW M3X [10.00]	Update: BMW had to replace the wireless charging tray today. All back to normal.
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04-07-2018, 01:59 AM	#7
Nivarox Quadrex 1093 Rep 1,424 Posts Drives: W212 Mercedes=Benz E Class Join Date: Jun 2016 Location: Close To German Car Dealer iTrader: (0)	Good to know it's sorted out but strange to hear it needed a replacement __________________
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12-27-2018, 07:41 AM	#10
clee1982 Lieutenant Colonel 798 Rep 1,736 Posts Drives: 2019 BMW 540i xDrive Join Date: Nov 2018 Location: NYC iTrader: (0) Garage List 2019 BMW 540i xDrive [0.00]	of all things I would expect that's the least likely to fail...
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01-01-2019, 10:01 PM	#14
spyfish007 Getting older, but I still love awesome fast cars! 144 Rep 360 Posts Drives: 2017 X6M & 2016 Z4 sDrive35is Join Date: Nov 2017 Location: Knoxville, TN iTrader: (0)	My phone doesn't fit.... Sigh. Might as well not work for me. Glad you got yours fixed.
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05-13-2019, 04:25 AM	#15
Frinckster Private 26 Rep 68 Posts Drives: 2019 bmw x3, BMW X7 Individual Join Date: Mar 2019 Location: Fl. iTrader: (0)	Mine keeps on showing orange light. Went to the dealer couple of trips and they said its working fine and just having issues with placement and overheating. Dafuq! I’m tired going back and fourth to tell them that is overheating because there is something wrong that needs replacement.
	Appreciate 0 Quote