BMW Remote Services

Cavester · 11-03-2018, 06:05 AM

Hi,

Just bought a 11 month old with 5k on the clock. I've got all services within connected drive except WIFI hotspot, Office 365 and Remote Services. All other options I have until 2020 which would be 3 years from manufacturer.

My question is around remote services, is this not a service which should come as standard for 3 years also, it's asking me to pay £29 for 12 months?

I have emailed BMW but I never get a reply.

Thanks.

AP · 11-03-2018, 07:08 AM

I think it's free now but when I bought min in 2017 it was a one off £60 cost when I ordered from new

hlothery · 11-03-2018, 07:39 AM

IIRC, I believe this is not part of what is transferrable with the warranty on a pre-owned car.

ADS-UK · 11-03-2018, 07:46 AM

AP is right. This is to do with timing. In all the 2017 G30 cars, this was a £60 option. They've just added it as a standard feature in new cars.

TK - 421 · 05-17-2019, 03:10 AM

Just picking this back up, I purchased remote services on my current G30 in September last year, was a one off charge £60 for lifetime. Just about to collect my next G30, which is a 2017, same year as my current, only to be told by connected drive that they have now dropped the one off payment in favour of the annual subscription of £29.
She pointed out that it is now cheaper, I didn’t bother explaining the error of her statement. Why oh why do BMW keep shafting us on these services, they also did this with Apple CarPlay, increasing the price, when most manufacturers give this for life of the vehicle. Coupled with the recent road tax hike. Anyway rant over

11-03-2018, 06:05 AM	#1
Cavester Registered 0 Rep 1 Posts Drives: 730d Join Date: Aug 2018 Location: United Kingdom iTrader: (0)	BMW Remote Services Hi, Just bought a 11 month old with 5k on the clock. I've got all services within connected drive except WIFI hotspot, Office 365 and Remote Services. All other options I have until 2020 which would be 3 years from manufacturer. My question is around remote services, is this not a service which should come as standard for 3 years also, it's asking me to pay £29 for 12 months? I have emailed BMW but I never get a reply. Thanks.
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11-03-2018, 07:08 AM	#2
AP Major General 2774 Rep 5,089 Posts Drives: G30 M550 Join Date: Apr 2011 Location: UK iTrader: (0)	I think it's free now but when I bought min in 2017 it was a one off £60 cost when I ordered from new
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11-03-2018, 07:39 AM	#3
hlothery Seeking mental floss 482 Rep 806 Posts Drives: 2022 Mercedes EQS 450+ Join Date: May 2016 Location: San Antonio, Tx iTrader: (0)	IIRC, I believe this is not part of what is transferrable with the warranty on a pre-owned car.
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11-03-2018, 07:46 AM	#4
ADS-UK Captain 499 Rep 987 Posts Drives: G30 - 530d M Sport Join Date: Feb 2014 Location: Edinburgh, Scotland iTrader: (0) Garage List 2017 530d M Sport [0.00]	AP is right. This is to do with timing. In all the 2017 G30 cars, this was a £60 option. They've just added it as a standard feature in new cars.
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05-17-2019, 03:10 AM	#5
TK - 421 There's a storm coming 252 Rep 596 Posts Drives: BMW Vader Join Date: May 2008 Location: UK iTrader: (0) Garage List 2020 BMW M135i xDrive [0.00] 2019 BMW G05 M Spor ... [0.00] 2018 540i M Sport X ... [0.00] 2018 BMW 540i M Spo ... [0.00]	Just picking this back up, I purchased remote services on my current G30 in September last year, was a one off charge £60 for lifetime. Just about to collect my next G30, which is a 2017, same year as my current, only to be told by connected drive that they have now dropped the one off payment in favour of the annual subscription of £29. She pointed out that it is now cheaper, I didn’t bother explaining the error of her statement. Why oh why do BMW keep shafting us on these services, they also did this with Apple CarPlay, increasing the price, when most manufacturers give this for life of the vehicle. Coupled with the recent road tax hike. Anyway rant over
	Appreciate 0 Quote