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      05-13-2019, 02:31 PM   #1
modthispny
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A nice start to the week..

DISCLAIMER - I am not even mad that this happened, it's kind of funny, but it is what it is. Getting it replaced, hopefully not too much out of pocket cost, and move on. It could be worst and thankfully nobody was hurt.

So a few weeks ago, driving in the fwy I got a rock chip that put a small crack in my windshield. Through my insurance, Safelite came the next day and filled/repaired the crack. Was ever-so slightly visible, but I was ok with it.

This morning I go to the Trader Joe's in Westlake Village, CA near my work before work, run in and out real quick, 7-8 minutes max. I get to my car and notice something with the windshield. I am assuming a pine cone fell from the trees above, and hit the glass at the right angle that would shatter it? You can definitely see wood residue of some sort. Don't think it would be anything else.

It's at the dealer now getting replaced, with my heads up display, driving assists, cameras, etc, really did not feel comfortable having Safelite do the replacement even though I have the OEM rider - I prefer to have BMW certified technicians replacing the glass. Insurance only covers some portion of it, so will be a bit of a battle trying to get them to cover the entire cost.

I also don't think the chip repair sacrificed the structural integrity of the glass, since the repair itself was still intact and it did not shatter through the chip repair.

Last edited by modthispny; 05-16-2019 at 02:44 PM..
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      05-13-2019, 04:22 PM   #2
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Wow - that's one heck of an impact crater. Did you see anything on the ground near the car? If it was something that fell from above (and I seriously doubt it was a pine cone), you'd see it. If you've ever tried to smash auto glass, you'd get an appreciation of how much force is required. That impact looks more like a branch or someone swinging a sharp piece of wood.

Another good case for a dashcam. Anyway, hope they do a good job fixing it.
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      05-13-2019, 04:48 PM   #3
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Quote:
Originally Posted by DBO View Post
Wow - that's one heck of an impact crater. Did you see anything on the ground near the car? If it was something that fell from above (and I seriously doubt it was a pine cone), you'd see it. If you've ever tried to smash auto glass, you'd get an appreciation of how much force is required. That impact looks more like a branch or someone swinging a sharp piece of wood.

Another good case for a dashcam. Anyway, hope they do a good job fixing it.
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Originally Posted by DBO View Post
Wow - that's one heck of an impact crater. Did you see anything on the ground near the car? If it was something that fell from above (and I seriously doubt it was a pine cone), you'd see it. If you've ever tried to smash auto glass, you'd get an appreciation of how much force is required. That impact looks more like a branch or someone swinging a sharp piece of wood.

Another good case for a dashcam. Anyway, hope they do a good job fixing it.
Bmw probably going to outsource job to a glass company. You will find out after work is dine.
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      05-13-2019, 05:19 PM   #4
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looks more like a golf club hit to me... interesting you're out of pocket on windshield glass. I have AIG and I did have to have a small repair done - safelite - all covered via insurance, no deductible. And then I did have to have my Audi's windshield entirely replaced, same thing, no deductible, fully covered.
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      05-13-2019, 06:37 PM   #5
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Quote:
Originally Posted by dlf750 View Post
looks more like a golf club hit to me... interesting you're out of pocket on windshield glass. I have AIG and I did have to have a small repair done - safelite - all covered via insurance, no deductible. And then I did have to have my Audi's windshield entirely replaced, same thing, no deductible, fully covered.
Full glass coverage pretty much standard in NY. OP should check his policy. I'd also think about a police report. That looks like someone decided to smash the windshield.
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      05-13-2019, 06:55 PM   #6
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No way is that a pine cone. Someone went off on your windshield. So sorry, hope all this gets worked out.
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      05-13-2019, 07:04 PM   #7
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Yea I am not sure, it could be somebody smashing the windshield, but there is definitely wood residue on the impact point as you can see.
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      05-13-2019, 07:04 PM   #8
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Quote:
Originally Posted by steve090619 View Post
Bmw probably going to outsource job to a glass company. You will find out after work is dine.
just checked the remote 3D view, it's currently nestled in between other BMW's in a covered parking at Rusnak BMW haha.
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      05-13-2019, 07:06 PM   #9
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Quote:
Originally Posted by dlf750 View Post
looks more like a golf club hit to me... interesting you're out of pocket on windshield glass. I have AIG and I did have to have a small repair done - safelite - all covered via insurance, no deductible. And then I did have to have my Audi's windshield entirely replaced, same thing, no deductible, fully covered.
my windshield chip was repaired by safelite for free via insurance.

my windshield replacement comprehensive is $500 for oem glass, but done through safelite. I went ahead and just had the bmw dealer do it, and will fight to get my insurnace to cover the difference as I have the OEM replacement rider, and with all the sensors and heads up display, I would like BMW to replace the windshield since my car just has 4,500 miles on it.
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      05-13-2019, 07:28 PM   #10
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Quote:
Originally Posted by modthispny View Post
Quote:
Originally Posted by steve090619 View Post
Bmw probably going to outsource job to a glass company. You will find out after work is dine.
just checked the remote 3D view, it's currently nestled in between other BMW's in a covered parking at Rusnak BMW haha.
Quote:
Originally Posted by modthispny View Post
Quote:
Originally Posted by steve090619 View Post
Bmw probably going to outsource job to a glass company. You will find out after work is dine.
just checked the remote 3D view, it's currently nestled in between other BMW's in a covered parking at Rusnak BMW haha.
I guarantee they used a bmw windshield and had a company like safelite do repair. I once gad a windshield replaced at bmw, and i got a call from my insurance confirming xyz company dud repair, not bmw
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      05-13-2019, 07:31 PM   #11
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Quote:
Originally Posted by modthispny View Post
Quote:
Originally Posted by dlf750 View Post
looks more like a golf club hit to me... interesting you're out of pocket on windshield glass. I have AIG and I did have to have a small repair done - safelite - all covered via insurance, no deductible. And then I did have to have my Audi's windshield entirely replaced, same thing, no deductible, fully covered.
my windshield chip was repaired by safelite for free via insurance.

my windshield replacement comprehensive is $500 for oem glass, but done through safelite. I went ahead and just had the bmw dealer do it, and will fight to get my insurnace to cover the difference as I have the OEM replacement rider, and with all the sensors and heads up display, I would like BMW to replace the windshield since my car just has 4,500 miles on it.
Quote:
Originally Posted by modthispny View Post
Quote:
Originally Posted by steve090619 View Post
Bmw probably going to outsource job to a glass company. You will find out after work is dine.
just checked the remote 3D view, it's currently nestled in between other BMW's in a covered parking at Rusnak BMW haha.
Quote:
Originally Posted by modthispny View Post
Quote:
Originally Posted by dlf750 View Post
looks more like a golf club hit to me... interesting you're out of pocket on windshield glass. I have AIG and I did have to have a small repair done - safelite - all covered via insurance, no deductible. And then I did have to have my Audi's windshield entirely replaced, same thing, no deductible, fully covered.
my windshield chip was repaired by safelite for free via insurance.

my windshield replacement comprehensive is $500 for oem glass, but done through safelite. I went ahead and just had the bmw dealer do it, and will fight to get my insurnace to cover the difference as I have the OEM replacement rider, and with all the sensors and heads up display, I would like BMW to replace the windshield since my car just has 4,500 miles on it.
I had my windshield replaced also around 2000 miles. They used a BMW windshield, my insurance covered everything. Total billl was $1200
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      05-13-2019, 07:37 PM   #12
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lucky the windshield and not the hood or roof
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      05-13-2019, 08:03 PM   #13
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I got a small chip and decided to have Safelite repair it rather than replacing my windshield (I have all the cameras and sensors). I did ask the tech while he was at my house about calibration and he said that they can and do do it but not remotely...one has to come to the Safelite facility for calibration.
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      05-13-2019, 10:46 PM   #14
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Quote:
Originally Posted by steve090619 View Post
Bmw probably going to outsource job to a glass company. You will find out after work is dine.
I was just gonna say same. Most dealers don't do windshield or rear window replacements. They outsource to glass replacement companies. However, for sure it will be OEM approved glass.
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      05-14-2019, 10:32 AM   #15
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If you didn't do this, you might want to check with Trader Joes to see if they have any video coverage of the time you went in and the damage happened. Maybe you could get the police involved if you think it was an intentional hit. --Bob
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      05-14-2019, 11:51 AM   #16
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Originally Posted by Warp Ten View Post
If you didn't do this, you might want to check with Trader Joes to see if they have any video coverage of the time you went in and the damage happened. Maybe you could get the police involved if you think it was an intentional hit. --Bob
Excellent point. It does look like a hammer blow and the store may well have video coverage.
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      05-14-2019, 12:12 PM   #17
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+1, modern windshield actually take quite a bit strength to break
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      05-14-2019, 01:04 PM   #18
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so i went back to the parking space where my car was, and right to the left i found this really heavy and hard pinecone, and it had glass on it as well. I am almost certain this fell from the tree from way above, guessing 40-50 ft, and hit the windshield at the right angle, and considering how heavy it is. You can also see the residue from this in the closeup as well.
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