[Sam_M550i]

So I had Carplay activated by a 3rd party a while ago and everything worked great. Install was via Feature Installer. Recently car went into the dealer for steering rack replacement and they basically reprogrammed every module in the car, effectively wiping outy BM3 tune and Carplay. Here is the shitty part, dealer kept getting stuck with the head unit update due to 3rd party carplay. They are unable to update maps and therefore navigation is stuck on loading and they said I need to remove the 3rd party software first.

I'm confused what to do, how do I return the head unit to OEM so the dealer can compete the navigation map update? Current version on head unit is different now than it was when I installed Carplay.

[Jemster68]

Watching with interest.

This sounds very similar to the absolute nightmare I had with the dealers when my iDrive controller was replaced. I don’t know the full car history, so perhaps previous owner had other things done, but I had SLI enabled and when they went to code the iDrive controller they ended up with issues resetting the head unit. Car ended up off road for 5 weeks before having all modules recoded through an IRAP session with BMW Germany.

To be honest, much as I want my SLI back, I’m too worried of the same rubbish happening again, so very curious what the ‘way out’ is when this happens, as evidently dealers don’t have a solution.

[Sam_M550i]

Ideally the solution would be to restore the head unit to OEM level which would unblock the dealer from doing navigation updates.

[Joe-BMW33]

Originally Posted by Sam_M550i

So I had Carplay activated by a 3rd party a while ago and everything worked great. Install was via Feature Installer. Recently car went into the dealer for steering rack replacement and they basically reprogrammed every module in the car, effectively wiping outy BM3 tune and Carplay. Here is the shitty part, dealer kept getting stuck with the head unit update due to 3rd party carplay. They are unable to update maps and therefore navigation is stuck on loading and they said I need to remove the 3rd party software first.

I'm confused what to do, how do I return the head unit to OEM so the dealer can compete the navigation map update? Current version on head unit is different now than it was when I installed Carplay.

You can do this with Protool. Ask the support team for help. They may even offer to remote in and do it for you.

[Sam_M550i]

Originally Posted by Joe-BMW33

You can do this with Protool. Ask the support team for help. They may even offer to remote in and do it for you.

I take it Protool is only available on Android and iOS, I'm not seeing a Windows version. Would be easier on a laptop for remote in...

Thanks Joe I'll look into it when I have time. Have to record everything I lost.

[Joe-BMW33]

Originally Posted by Sam_M550i

I take it Protool is only available on Android and iOS, I'm not seeing a Windows version. Would be easier on a laptop for remote in...

Thanks Joe I'll look into it when I have time. Have to record everything I lost.

The only platform for Protool is an android device. I am an Apple guy, but I went out and bought an Android tablet to run it. That is the only thing I use this tablet for. Pretty cheap Walmart special.

[Sam_M550i]

Originally Posted by Joe-BMW33

The only platform for Protool is an android device. I am an Apple guy, but I went out and bought an Android tablet to run it. That is the only thing I use this tablet for. Pretty cheap Walmart special.

Understood. I'm an Android guy so I used my phone to test connecting and non issues.

[Joe-BMW33]

Originally Posted by Sam_M550i

Understood. I'm an Android guy so I used my phone to test connecting and non issues.

If you get Bimmergeeks to help you out, they will remote in via a Windows machine.

[Sam_M550i]

Originally Posted by Joe-BMW33

If you get Bimmergeeks to help you out, they will remote in via a Windows machine.

Will give it a try if I get to that point. Want OEM navigation to work and idrive in original state and somehow backed up before I do Carplay back again. I say that cause I cannot find a definitive answer on if ordered via online connected drive if it will work. Even the dealer could not answer me, specifically their product specialist.

[WretchedRefuse]

Originally Posted by Joe-BMW33

The only platform for Protool is an android device. I am an Apple guy, but I went out and bought an Android tablet to run it. That is the only thing I use this tablet for. Pretty cheap Walmart special.

If you run a radar detector, there are some great Android apps that you can install. Just a suggestion to get more out of your investment.

[Sam_M550i]

Anyone here very familiar with feature installer?

[Sam_M550i]

Dealer refuses to refund me the cost of the map update the tried to do and were unable to. Cost of somewhere around $400 (I need to check invoice). They said they cannot refund me due to the fact it is already assigned to the vin electronically and cannot be reversed. Returning the head unit to OEM isn't so simple, basically I would need to clear out all modified FSC and use E-Sys to import OEM FSC with BMW certificates is what I am being told.

[Joe-BMW33]

Originally Posted by Sam_M550i

Dealer refuses to refund me the cost of the map update the tried to do and were unable to. Cost of somewhere around $400 (I need to check invoice). They said they cannot refund me due to the fact it is already assigned to the vin electronically and cannot be reversed. Returning the head unit to OEM isn't so simple, basically I would need to clear out all modified FSC and use E-Sys to import OEM FSC with BMW certificates is what I am being told.

Jesus, what a mess. Have you contacted an experienced coder?

[Sam_M550i]

Originally Posted by Joe-BMW33

Jesus, what a mess. Have you contacted an experienced coder?

Yah solution is as stated in my last post. Buy a new code to wipe out modified FSC and then get OEM FSC loaded via E-Sys. Not expensive really but when all said and done I have no definitive answer I can activate OEM Carplay and if I can't then I'd be back to activating via feature installer. That said, all is working now with my 3rd party activation and OEM navigation but head unit cannot be updated and new maps cannot be loaded. I'm okay with that more or less but not okay not getting refunded by the dealer.

[Joe-BMW33]

Originally Posted by Sam_M550i

Yah solution is as stated in my last post. Buy a new code to wipe out modified FSC and then get OEM FSC loaded via E-Sys. Not expensive really but when all said and done I have no definitive answer I can activate OEM Carplay and if I can't then I'd be back to activating via feature installer. That said, all is working now with my 3rd party activation and OEM navigation but head unit cannot be updated and new maps cannot be loaded. I'm okay with that more or less but not okay not getting refunded by the dealer.

Ah, got it.

[Bjames93*]

Hey bro if you still help restoring CarPlay we can do it
https://www.instagram.com/btoretto5?...&utm_source=qr