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      02-22-2019, 05:20 PM   #1
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G30 Loses CR Reliability Rating

Anyone else see that the 5 Series lost its reliability rating?

https://www.consumerreports.org/car-...bility-issues/
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      02-22-2019, 05:27 PM   #2
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Quote:
Originally Posted by zeusmontes View Post
Anyone else see that the 5 Series lost its reliability rating?

https://www.consumerreports.org/car-...bility-issues/
Just 5 series in general? I guess some of the first batch might had more issue, I'm hopping by my model year (2019) Knick's has been worked out already...
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      02-22-2019, 08:27 PM   #3
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I have to agree with CR. 1st 6 months were a horror show. 1)needed new steering column 2)needed new head unit 3)passenger warning light 4)worst ac ever software somewhat fixed it 5)crackling dash.

Now car is great, knock on wood. Hasn't been in shop for 1.5 years except oil change. if rating car initially, 3 out of 10.
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      02-22-2019, 08:29 PM   #4
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Interesting, because J.D. Power just called the 5 series best in class (Midsize Premium Car).

https://f90.bimmerpost.com/forums/sh....php?t=1583084
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      02-22-2019, 09:19 PM   #5
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I think it depends on what you consider reliability means. I think CR rates things like infotainment bugs equal to things like motor not working. So I'd take it with a grain of salt.

With that said I've taken my car in 4 times in the last year for a bunch of stuff. Nothing kept the car from going but annoying nonetheless.
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      02-23-2019, 03:34 AM   #6
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Quote:
Originally Posted by jwong77 View Post
I think it depends on what you consider reliability means. I think CR rates things like infotainment bugs equal to things like motor not working. So I'd take it with a grain of salt.

With that said I've taken my car in 4 times in the last year for a bunch of stuff. Nothing kept the car from going but annoying nonetheless.
I completely agree. They need to use a weighting system at the very least to differentiate between cosmetic, infotainment and mechanical. Most of us automatically assume mechanical problems when someone mentions reliability.

This isn't to say G30 isn't true rather that these ratings are meaningless unless they are broken down.

Btw, I find it irritating that BMW refuses to comment when everyone else has explained how they are responding to the issues raised by consumers.
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      02-23-2019, 07:34 AM   #7
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Quote:
Originally Posted by clee1982 View Post
Quote:
Originally Posted by zeusmontes View Post
Anyone else see that the 5 Series lost its reliability rating?

https://www.consumerreports.org/car-...bility-issues/
Just 5 series in general? I guess some of the first batch might had more issue, I'm hopping by my model year (2019) Knick's has been worked out already...
I have none of the iDrive and electronics issues for which CR downgraded the recommended rating for the 5-Series.

Mine is a 2017 built February 2017 in Dingolfing.
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      02-23-2019, 07:34 AM   #8
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Quote:
Originally Posted by steve090619 View Post
I have to agree with CR. 1st 6 months were a horror show. 1)needed new steering column 2)needed new head unit 3)passenger warning light 4)worst ac ever software somewhat fixed it 5)crackling dash.

Now car is great, knock on wood. Hasn't been in shop for 1.5 years except oil change. if rating car initially, 3 out of 10.
Quote:
Originally Posted by steve090619 View Post
I have to agree with CR. 1st 6 months were a horror show. 1)needed new steering column 2)needed new head unit 3)passenger warning light 4)worst ac ever software somewhat fixed it 5)crackling dash.

Now car is great, knock on wood. Hasn't been in shop for 1.5 years except oil change. if rating car initially, 3 out of 10.

Looks like you got a bad one. Mine has been great so far...
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      02-23-2019, 07:36 AM   #9
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Quote:
Originally Posted by ADS-UK View Post
Quote:
Originally Posted by jwong77 View Post
I think it depends on what you consider reliability means. I think CR rates things like infotainment bugs equal to things like motor not working. So I'd take it with a grain of salt.

With that said I've taken my car in 4 times in the last year for a bunch of stuff. Nothing kept the car from going but annoying nonetheless.
I completely agree. They need to use a weighting system at the very least to differentiate between cosmetic, infotainment and mechanical. Most of us automatically assume mechanical problems when someone mentions reliability.

This isn't to say G30 isn't true rather that these ratings are meaningless unless they are broken down.

Btw, I find it irritating that BMW refuses to comment when everyone else has explained how they are responding to the issues raised by consumers.
Quote:
Originally Posted by steve090619 View Post
I have to agree with CR. 1st 6 months were a horror show. 1)needed new steering column 2)needed new head unit 3)passenger warning light 4)worst ac ever software somewhat fixed it 5)crackling dash.

Now car is great, knock on wood. Hasn't been in shop for 1.5 years except oil change. if rating car initially, 3 out of 10.
BMW needs to see the data before doing "save face" impromptu commenting just as the others did, including Tesla whose Model 3 also took a hit and stock went down because of it.
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      02-23-2019, 07:38 AM   #10
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And CR ratings are a joke. These clowns recommended Teslas for a long time and now praise Kia/Hyundai products which are manufactured by one of the scummiest automakers on the face of the earth...
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      02-23-2019, 08:06 AM   #11
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Quote:
Originally Posted by 530iDriver View Post
Quote:
Originally Posted by steve090619 View Post
I have to agree with CR. 1st 6 months were a horror show. 1)needed new steering column 2)needed new head unit 3)passenger warning light 4)worst ac ever software somewhat fixed it 5)crackling dash.

Now car is great, knock on wood. Hasn't been in shop for 1.5 years except oil change. if rating car initially, 3 out of 10.
Quote:
Originally Posted by steve090619 View Post
I have to agree with CR. 1st 6 months were a horror show. 1)needed new steering column 2)needed new head unit 3)passenger warning light 4)worst ac ever software somewhat fixed it 5)crackling dash.

Now car is great, knock on wood. Hasn't been in shop for 1.5 years except oil change. if rating car initially, 3 out of 10.

Looks like you got a bad one. Mine has been great so far...
Quote:
Originally Posted by 530iDriver View Post
Quote:
Originally Posted by steve090619 View Post
I have to agree with CR. 1st 6 months were a horror show. 1)needed new steering column 2)needed new head unit 3)passenger warning light 4)worst ac ever software somewhat fixed it 5)crackling dash.

Now car is great, knock on wood. Hasn't been in shop for 1.5 years except oil change. if rating car initially, 3 out of 10.
Quote:
Originally Posted by steve090619 View Post
I have to agree with CR. 1st 6 months were a horror show. 1)needed new steering column 2)needed new head unit 3)passenger warning light 4)worst ac ever software somewhat fixed it 5)crackling dash.

Now car is great, knock on wood. Hasn't been in shop for 1.5 years except oil change. if rating car initially, 3 out of 10.

Looks like you got a bad one. Mine has been great so far...
Since all these fixes, car is great. Keeping that in mind, my first 3 months of ownership, I would have rated it a 3. Car was in shop more than in my possession. Depends on what data CR is looking at. Go to page 1 to 3 of this forum, problems listed everywhere.
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      02-23-2019, 08:22 AM   #12
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Quote:
Originally Posted by steve090619 View Post
Quote:
Originally Posted by 530iDriver View Post
Quote:
Originally Posted by steve090619 View Post
I have to agree with CR. 1st 6 months were a horror show. 1)needed new steering column 2)needed new head unit 3)passenger warning light 4)worst ac ever software somewhat fixed it 5)crackling dash.

Now car is great, knock on wood. Hasn't been in shop for 1.5 years except oil change. if rating car initially, 3 out of 10.
Quote:
Originally Posted by steve090619 View Post
I have to agree with CR. 1st 6 months were a horror show. 1)needed new steering column 2)needed new head unit 3)passenger warning light 4)worst ac ever software somewhat fixed it 5)crackling dash.

Now car is great, knock on wood. Hasn't been in shop for 1.5 years except oil change. if rating car initially, 3 out of 10.

Looks like you got a bad one. Mine has been great so far...
Quote:
Originally Posted by 530iDriver View Post
Quote:
Originally Posted by steve090619 View Post
I have to agree with CR. 1st 6 months were a horror show. 1)needed new steering column 2)needed new head unit 3)passenger warning light 4)worst ac ever software somewhat fixed it 5)crackling dash.

Now car is great, knock on wood. Hasn't been in shop for 1.5 years except oil change. if rating car initially, 3 out of 10.
Quote:
Originally Posted by steve090619 View Post
I have to agree with CR. 1st 6 months were a horror show. 1)needed new steering column 2)needed new head unit 3)passenger warning light 4)worst ac ever software somewhat fixed it 5)crackling dash.

Now car is great, knock on wood. Hasn't been in shop for 1.5 years except oil change. if rating car initially, 3 out of 10.

Looks like you got a bad one. Mine has been great so far...
Since all these fixes, car is great. Keeping that in mind, my first 3 months of ownership, I would have rated it a 3. Car was in shop more than in my possession. Depends on what data CR is looking at. Go to page 1 to 3 of this forum, problems listed everywhere.
I am aware of the issues that have been reported overtime. I like to educate myself on potential problem areas, however, I don't dwell or obsess over them. The fact that some folks have had some points of failure doesn't mean that my car will experience the same exact problems.

I believe that most helpful is to provide your build date and manufacturing plant when reporting an issue. Some problems can be identified as part of a manufacturing batch or build range.

US market 5-Series vehicles are either manufactured at the BMW Group Dingolfing plant in Germany or at the Magna Styer (Under contract from BMW) plant in Graz, Austria.
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      02-23-2019, 08:55 AM   #13
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My 2018 540 has been the most reliable vehicle I’ve owned, and I’ve had a lot of them. Zero problems.

Wish I could say the same about my 2019 X5....
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      02-23-2019, 09:52 AM   #14
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Other than an occasional gremlin (such as the steering wheel not descending again to the correct position after I enter the car and turn it on), my loaded 530e (I only say loaded as that means it has all the electronic goodies/nannies to go wrong) has been rock solid for its first 14 months.

I did get a 2018 model (built in November of 2017). I think year two of a new model is a good time to get one as the company has had a year to determine and fix any material problems.
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      02-23-2019, 09:54 AM   #15
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Quote:
Originally Posted by MikeElmendorf View Post
My 2018 540 has been the most reliable vehicle I've owned, and I've had a lot of them. Zero problems.

Wish I could say the same about my 2019 X5....
ID7 pains perhaps?
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      02-23-2019, 10:00 AM   #16
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Originally Posted by 530iDriver View Post
BMW needs to see the data before doing "save face" impromptu commenting just as the others did, including Tesla whose Model 3 also took a hit and stock went down because of it.
How do you know what's been shared and what's not been shared? Article says nothing about that.

Ultimately it's not a good look for any company to ignore customers. By refusing to comment, that's exactly what they are doing.
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      02-23-2019, 10:25 AM   #17
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Quote:
Originally Posted by MikeElmendorf View Post
My 2018 540 has been the most reliable vehicle I’ve owned, and I’ve had a lot of them. Zero problems.
Same here. My 540 has been perfect.
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      02-23-2019, 10:26 AM   #18
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530iDriver -

Yes, iDrive 7 is a mess right now. But, other bugs too—things disappearing from the digital dash and worst of all, steering that feels totally disconnected when it is very cold. I’m told that too is a software problem and a fix is coming...but we’ve had the car since November with no fixes yet.
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      02-23-2019, 10:28 AM   #19
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Quote:
Originally Posted by MikeElmendorf View Post
530iDriver -

Yes, iDrive 7 is a mess right now. But, other bugs too—things disappearing from the digital dash and worst of all, steering that feels totally disconnected when it is very cold. I'm told that too is a software problem and a fix is coming...but we've had the car since November with no fixes yet.
You have iDrive7 in your 530i? Muy confused.
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      02-23-2019, 10:30 AM   #20
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Quote:
Originally Posted by zeusmontes View Post
Quote:
Originally Posted by MikeElmendorf View Post
530iDriver -

Yes, iDrive 7 is a mess right now. But, other bugs too—things disappearing from the digital dash and worst of all, steering that feels totally disconnected when it is very cold. I'm told that too is a software problem and a fix is coming...but we've had the car since November with no fixes yet.
You have iDrive7 in your 530i? Muy confused.
Read his post. In addition to a G30 540i, he also owns a new 2019 G05 X5 with ID7.
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      02-23-2019, 10:32 AM   #21
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Quote:
Originally Posted by 530iDriver View Post
Quote:
Originally Posted by zeusmontes View Post
Quote:
Originally Posted by MikeElmendorf View Post
530iDriver -

Yes, iDrive 7 is a mess right now. But, other bugs too—things disappearing from the digital dash and worst of all, steering that feels totally disconnected when it is very cold. I'm told that too is a software problem and a fix is coming...but we've had the car since November with no fixes yet.
You have iDrive7 in your 530i? Muy confused.
Read his post. In addition to a G30 540i, he also owns a new 2019 G05 X5 with ID7.
Thanks. Didn't realize that.
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      02-23-2019, 10:56 AM   #22
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Quote:
Originally Posted by ADS-UK View Post
Quote:
Originally Posted by 530iDriver View Post
BMW needs to see the data before doing "save face" impromptu commenting just as the others did, including Tesla whose Model 3 also took a hit and stock went down because of it.
How do you know what's been shared and what's not been shared? Article says nothing about that.

Ultimately it's not a good look for any company to ignore customers. By refusing to comment, that's exactly what they are doing.
That may be it, however, I don't necessarily construe that as ignoring the problem. How widespread the problems are? What's the rate of failure percentage wise?

Tesla has to save face and say they are fixing the problems when the reality is that they have been well aware of their QC issues but really have done nothing about them until they publicly got egged in the face. Stories abound in message boards of Tesla owners fighting the company to get their defective cars properly repaired or replaced. To me personally those brands that said something to the effect that they are fixing the problems is equally meaningless and a PR technique (From the mouth out) just to save face. Truth is, they don't care until the dirty laundry is brought up in the open for all to see.

Truth is, the vast majority of automakers do everything they can to swipe known issues under the rug to keep management boards and investors happy.

The car industry got themselves into the proverbial rabbit hole when computer screens and heavy reliance on electronics were introduced to remain competitive and meet growing consumer demand. A lot of would be buyers would not look at car without an infotainment system in the same way power windows and power locks are expected even on the cheapest new car sold today
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