AC Evaporator leaking

23109VC · 08-17-2023, 08:17 PM

So a little over a month ago, my air conditioner stopped working. I took the car into the dealership and they informed me that I had a small leak, which they repaired.

The AC ran ice cold for a few weeks, and then gradually the same problem returned, indicating that it was still leaking. I took the car back into the shop and was informed that the evaporator behind the dash was leaking.

They’ve had my car almost a week. I was told that in order to fix it the entire dashboard has to be removed and the repair would cost $7000!!!!

Thank goodness I am under extended warranty, and this is fully covered!

I asked my Service Advisor if they would send me a picture and the tech was nice enough to actually send me a video walk-through of my car showing all the parts he had to remove. Here’s a screenshot. Essentially everything forward from the front seats to the windshield is gone steering column center consul the entire dashboard all is removed and in the trunk, backseats, and outside the car… insane!!!.

Baylor2000 · 08-17-2023, 09:12 PM

OMG! What year? Hope they put it back the way they found it!

Viper31 · 08-17-2023, 09:22 PM

Sweet Jesus, man that looks so bare!! Please let us know if they get it all back together correctly !!

BMW012 · 08-18-2023, 11:50 AM

looks like 2018. there was another thread with a 2018 engine having to be replaced. wild..

23109VC · 08-19-2023, 09:14 AM

2018 with about 75k miles.

Thankfully my CPO coverage is unlimited miles and good into 2025!

stein_325i · 08-19-2023, 04:41 PM

Looks to be a bit more common now as the newer gen BMW's are aging and getting more milage/use. My service advisor when I went to BMW said he's seen it on a good number of X5's and X7's.

Here's a video of how the service goes:
https://www.tiktok.com/@bmwdanieldia...49951715953962

23109VC · 08-19-2023, 06:08 PM

That looks like NO FUN if you are the BMW tech…. They had my car almost an entire week….

Let’s hope I don’t get a motor failure like another guy posted on this forum!! I will swap this car for something else before my warranty is up FOR SURE!

But WHAT to get??

08-17-2023, 08:17 PM	#1
23109VC Captain 451 Rep 675 Posts Drives: 2016 X5 Join Date: Nov 2018 Location: SoCal iTrader: (0) Garage List 2018 BMW M550i [7.90] 2009 Acura TL SH-AWD [0.00] 2021 Porsche Cayenn ... [10.00]	So a little over a month ago, my air conditioner stopped working. I took the car into the dealership and they informed me that I had a small leak, which they repaired. The AC ran ice cold for a few weeks, and then gradually the same problem returned, indicating that it was still leaking. I took the car back into the shop and was informed that the evaporator behind the dash was leaking. They’ve had my car almost a week. I was told that in order to fix it the entire dashboard has to be removed and the repair would cost $7000!!!! Thank goodness I am under extended warranty, and this is fully covered! I asked my Service Advisor if they would send me a picture and the tech was nice enough to actually send me a video walk-through of my car showing all the parts he had to remove. Here’s a screenshot. Essentially everything forward from the front seats to the windshield is gone steering column center consul the entire dashboard all is removed and in the trunk, backseats, and outside the car… insane!!!. Attached Images __________________ Sean 2016 X5 sDrive 35i 2018 M550i
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08-17-2023, 09:12 PM	#2
Baylor2000 New Member 11 Rep 24 Posts Drives: 2020 BMW X7 M40i Join Date: Jan 2022 Location: Dallas, Texas iTrader: (0)	OMG! What year? Hope they put it back the way they found it!
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08-17-2023, 09:22 PM	#3
Viper31 Private 86 Rep 91 Posts Drives: BMW 540i Join Date: Feb 2023 Location: Alabama iTrader: (0) Garage List 2017 BMW 540i [0.00]	Sweet Jesus, man that looks so bare!! Please let us know if they get it all back together correctly !!
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08-18-2023, 11:50 AM	#4
BMW012 Major 1008 Rep 1,176 Posts Drives: 2023 M550i CBM/Ivory Join Date: Nov 2021 Location: NJ iTrader: (0) Garage List 2025 X6 BG/Silverstone [0.00] 2023 M550i CBM/Ivory [0.00]	looks like 2018. there was another thread with a 2018 engine having to be replaced. wild..
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08-19-2023, 09:14 AM	#5
23109VC Captain 451 Rep 675 Posts Drives: 2016 X5 Join Date: Nov 2018 Location: SoCal iTrader: (0) Garage List 2018 BMW M550i [7.90] 2009 Acura TL SH-AWD [0.00] 2021 Porsche Cayenn ... [10.00]	2018 with about 75k miles. Thankfully my CPO coverage is unlimited miles and good into 2025! __________________ Sean 2016 X5 sDrive 35i 2018 M550i
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08-19-2023, 04:41 PM	#6
stein_325i Ring Leader of G8X Haters 25083 Rep 8,762 Posts Drives: A Car Join Date: Dec 2017 Location: All-Around iTrader: (0)	Looks to be a bit more common now as the newer gen BMW's are aging and getting more milage/use. My service advisor when I went to BMW said he's seen it on a good number of X5's and X7's. Here's a video of how the service goes: https://www.tiktok.com/@bmwdanieldia...49951715953962 __________________ Current Garage: 2022 Mercedes-Benz S 580 / 2023 Genesis GV70 2.5T / 2007 Mercedes-Benz E 350 / 1999 Mazda MX-5 Miata Retired: '95 E36 325i 5MT / '04 E46 330i 6MT / '05 E83 X3 3.0i / '11 E90 335xi / '17 G30 540i / '19 F87 M2C 6MT / '19 MB CLS 53 / '20 MB GLC 300 Last edited by stein_325i; 08-19-2023 at 06:26 PM..
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08-19-2023, 06:08 PM	#7
23109VC Captain 451 Rep 675 Posts Drives: 2016 X5 Join Date: Nov 2018 Location: SoCal iTrader: (0) Garage List 2018 BMW M550i [7.90] 2009 Acura TL SH-AWD [0.00] 2021 Porsche Cayenn ... [10.00]	That looks like NO FUN if you are the BMW tech…. They had my car almost an entire week…. Let’s hope I don’t get a motor failure like another guy posted on this forum!! I will swap this car for something else before my warranty is up FOR SURE! But WHAT to get?? __________________ Sean 2016 X5 sDrive 35i 2018 M550i
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