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BMW 5-Series (G30) Forum iDrive, Audio, Bluetooth, Phone, Cameras, Electronics + Coding iDrive Resetting Itself Many Times

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      12-31-2019, 03:44 PM   #1
JCFans01
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iDrive Resetting Itself Many Times

Hey guys,

Happy new year!

For the past week I have been having issues with my 2018 530e in which the iDrive keeps resetting itself, sometimes up 6x on a 20-min.

All my profiles are gone including equalizer and seat settings. My appointment at the dealership is not until Jan 20 but I wanted to see if anyone here has experienced something similar?

It's also no longer showing the Weather app under ConnectedDrive and when I wanted to add a widget it says that the store is no longer available in this vehicle and to subscribe/renew my service, even though I'm subscribed until 2022.

Please advise and help. Thank you.
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      12-31-2019, 04:31 PM   #2
Dephead2004
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Quote:
Originally Posted by JCFans01 View Post
Hey guys,

when I wanted to add a widget it says that the store is no longer available in this vehicle and to subscribe/renew my service, even though I'm subscribed until 2022.

Please advise and help. Thank you.
There's clearly a bigger problem here, but can confirm that this error is now by design for the last few days. You have to use the web based connected drive. Not the vehicle.
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      12-31-2019, 04:39 PM   #3
creativ101
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The in car connected drive hasn't been available for a while. Have you checked your connected drive account online to see why services are showing as available?
Re the restart, this happened to me till I realised I had a usb inserted (CarPlay install).
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      12-31-2019, 04:41 PM   #4
JCFans01
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Originally Posted by creativ101 View Post
The in car connected drive hasn't been available for a while. Have you checked your connected drive account online to see why services are showing as available?
Re the restart, this happened to me till I realised I had a usb inserted (CarPlay install).
Can you confirm what exactly has not been available and why? I'm not very technical I tend to just use the car.

Thank you.
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      12-31-2019, 04:46 PM   #5
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Under connected drive, the connected drive store. Bmw have stopped purchases directly from the vehicle.
Have you checked the weather option is ticked under the contents menu (sorry can't remember how to get to it in idrive) but you can select which connected drive services are visible and maybe the weather got unchecked?
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      12-31-2019, 04:49 PM   #6
VirtualGuitars
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Quote:
Originally Posted by creativ101 View Post
Under connected drive, the connected drive store. Bmw have stopped purchases directly from the vehicle.
Have you checked the weather option is ticked under the contents menu (sorry can't remember how to get to it in idrive) but you can select which connected drive services are visible and maybe the weather got unchecked?
I've seen the weather app disappear and reappear on multiple BMW vehicles.
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      01-02-2020, 12:10 PM   #7
JCFans01
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Quote:
Originally Posted by VirtualGuitars View Post
Quote:
Originally Posted by creativ101 View Post
Under connected drive, the connected drive store. Bmw have stopped purchases directly from the vehicle.
Have you checked the weather option is ticked under the contents menu (sorry can't remember how to get to it in idrive) but you can select which connected drive services are visible and maybe the weather got unchecked?
I've seen the weather app disappear and reappear on multiple BMW vehicles.
Do you know what is the cause and how to get it back? It's been missing for 2 weeks now.
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      01-02-2020, 12:11 PM   #8
JCFans01
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Quote:
Originally Posted by creativ101 View Post
Under connected drive, the connected drive store. Bmw have stopped purchases directly from the vehicle.
Have you checked the weather option is ticked under the contents menu (sorry can't remember how to get to it in idrive) but you can select which connected drive services are visible and maybe the weather got unchecked?
I did check this and unfortunately it's not available to be checked off like usual.
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      01-02-2020, 12:12 PM   #9
VirtualGuitars
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Quote:
Originally Posted by JCFans01 View Post
Quote:
Originally Posted by VirtualGuitars View Post
Quote:
Originally Posted by creativ101 View Post
Under connected drive, the connected drive store. Bmw have stopped purchases directly from the vehicle.
Have you checked the weather option is ticked under the contents menu (sorry can't remember how to get to it in idrive) but you can select which connected drive services are visible and maybe the weather got unchecked?
I've seen the weather app disappear and reappear on multiple BMW vehicles.
Do you know what is the cause and how to get it back? It's been missing for 2 weeks now.
On my previous vehicle they had do a complete software update. On my M550i it disappeared right after the backup camera recall going to version EVO Q, but came back after a few vehicle power cycles.
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      01-05-2020, 10:36 PM   #10
JCFans01
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Quote:
Originally Posted by VirtualGuitars View Post
Quote:
Originally Posted by JCFans01 View Post
Quote:
Originally Posted by VirtualGuitars View Post
Quote:
Originally Posted by creativ101 View Post
Under connected drive, the connected drive store. Bmw have stopped purchases directly from the vehicle.
Have you checked the weather option is ticked under the contents menu (sorry can't remember how to get to it in idrive) but you can select which connected drive services are visible and maybe the weather got unchecked?
I've seen the weather app disappear and reappear on multiple BMW vehicles.
Do you know what is the cause and how to get it back? It's been missing for 2 weeks now.
On my previous vehicle they had do a complete software update. On my M550i it disappeared right after the backup camera recall going to version EVO Q, but came back after a few vehicle power cycles.
Update: all the apps including weather are back but the resets are still happening periodically. I have made an appointment at the dealership next week.
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      01-05-2020, 10:45 PM   #11
VirtualGuitars
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Quote:
Originally Posted by JCFans01 View Post
Quote:
Originally Posted by VirtualGuitars View Post
Quote:
Originally Posted by JCFans01 View Post
Quote:
Originally Posted by VirtualGuitars View Post
Quote:
Originally Posted by creativ101 View Post
Under connected drive, the connected drive store. Bmw have stopped purchases directly from the vehicle.
Have you checked the weather option is ticked under the contents menu (sorry can't remember how to get to it in idrive) but you can select which connected drive services are visible and maybe the weather got unchecked?
I've seen the weather app disappear and reappear on multiple BMW vehicles.
Do you know what is the cause and how to get it back? It's been missing for 2 weeks now.
On my previous vehicle they had do a complete software update. On my M550i it disappeared right after the backup camera recall going to version EVO Q, but came back after a few vehicle power cycles.
Update: all the apps including weather are back but the resets are still happening periodically. I have made an appointment at the dealership next week.
Sounds like they're going to have to do a complete reload anyway. Best of luck man.
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