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BMW 5-Series (G30) Forum 2017+ BMW 5 Series (G30) General Discussions Emergency call service malfunction

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      03-13-2019, 07:22 PM   #1
Bklynjoker
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So I get this message today and was confused so I held the sos button and was able to call SOS n speak to them. So that communication worked.

Pull out the CARLY and scanned, these were the errors. Was able to clear them but before n after clearing it seems the weather widget isn't loading.
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      03-13-2019, 08:09 PM   #2
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So I get this message today and was confused so I held the sos button and was able to call SOS n speak to them. So that communication worked.

Pull out the CARLY and scanned, these were the errors. Was able to clear them but before n after clearing it seems the weather widget isn't loading.
There was a global Internet outage today courtesy of Level 3 Communications, a Tier-1 Internet backbone provider. This affected many services like Facebook, Instagram, cellular calls etc. I've been having issues across the board with multiple carriers. I am a Senior Network Engineer for AIG, so this kind of thing is in my wheelhouse. I guarantee you this was related.
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      03-13-2019, 09:00 PM   #3
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Originally Posted by Bklynjoker View Post
So I get this message today and was confused so I held the sos button and was able to call SOS n speak to them. So that communication worked.

Pull out the CARLY and scanned, these were the errors. Was able to clear them but before n after clearing it seems the weather widget isn't loading.
There was a global Internet outage today courtesy of Level 3 Communications, a Tier-1 Internet backbone provider. This affected many services like Facebook, Instagram, cellular calls etc. I've been having issues across the board with multiple carriers. I am a Senior Network Engineer for AIG, so this kind of thing is in my wheelhouse. I guarantee you this was related.
Lol damn bro. That was one of the best replies EVER on this forum. Thanks for the info
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      03-14-2019, 09:23 AM   #4
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Originally Posted by Bklynjoker View Post
So I get this message today and was confused so I held the sos button and was able to call SOS n speak to them. So that communication worked.

Pull out the CARLY and scanned, these were the errors. Was able to clear them but before n after clearing it seems the weather widget isn't loading.
There was a global Internet outage today courtesy of Level 3 Communications, a Tier-1 Internet backbone provider. This affected many services like Facebook, Instagram, cellular calls etc. I've been having issues across the board with multiple carriers. I am a Senior Network Engineer for AIG, so this kind of thing is in my wheelhouse. I guarantee you this was related.
Lol damn bro. That was one of the best replies EVER on this forum. Thanks for the info
I don't know about that! But thank you!
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      03-14-2019, 05:59 PM   #5
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So it's still hanging around. the car is going in Wednesday so I'll update the post with the final print out on what they found & fixed
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      03-21-2019, 08:40 AM   #6
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So turns out Vinyl wrap company sealed the SharkFin very poorly which allowed water to continuously let water in that area. I'm pushing real hard for them to cover under warranty n loyalty customer. My 2 Previous BMW's had crazy issues n F10 had motor rebuilt @50k. Icing on the cake I just ordered a X7 M50i for 117k.
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      04-26-2022, 05:28 PM   #7
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Was it covered? Anyone know the out of pocket cost? My warranty expired in Nov and my roof is also wrapped
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      04-26-2022, 06:16 PM   #8
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So turns out Vinyl wrap company sealed the SharkFin very poorly which allowed water to continuously let water in that area. I'm pushing real hard for them to cover under warranty n loyalty customer. My 2 Previous BMW's had crazy issues n F10 had motor rebuilt @50k. Icing on the cake I just ordered a X7 M50i for 117k.
Sh*t cost me around 1,900 if I remember. If you have no errors or leaks your good to go. Mine was leaking and burnt out that unit.
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