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BMW 5-Series (G30) Forum 2017+ BMW 5 Series (G30) General Discussions Remote 3D View & Connected Drive Remote Functions Not Working?

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      01-07-2019, 10:35 AM   #1
MikeElmendorf
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Remote 3D View & Connected Drive Remote Functions Not Working?

None of these have worked for me for a few days--on either my 540 or our 2019 X5 (no remote start from the app there, either.)

There seems to be an issue with BMW, possibly an issue between them and AT&T.

Is this working for anyone from the app?
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      01-07-2019, 10:40 AM   #2
MXNSITH
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You're not the only one. Ongoing discussion here: https://g30.bimmerpost.com/forums/sh....php?t=1570529

When I called the Genius they told me the service was down in NA.
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      01-08-2019, 01:23 PM   #3
XxLHCxX
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I live in Canada and my remote 3d view works. However, it takes a very long time to obtain the image. I find it quite useless besides showing it off to your friends haha.
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      01-08-2019, 03:21 PM   #4
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Down in USA,server issue, unknown when back up. Per genius software update
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      01-09-2019, 12:46 PM   #5
Bymep
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2019 BMW M550i  [0.00]
it's back up, working now!
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      01-10-2019, 02:31 AM   #6
mk1-fan
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Had similar issues in December. Seems to be up and running again the last few days.
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      01-10-2019, 07:33 AM   #7
Martin30x
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Stopped working today for me
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      01-10-2019, 07:39 AM   #8
nlkccom
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Just tested it again. It's working in US.
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      01-17-2019, 03:15 PM   #9
clee1982
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Is it working now, whenever I run I got "Service can not be performed", "No services can be performed at the current time because another service is in progress. Please try again later."
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      01-17-2019, 06:21 PM   #10
modthispny
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is there any real purpose to this? its a cool gimmick feature, but is there real value behind it? what do you guys use it for?
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      01-17-2019, 07:54 PM   #11
VirtualGuitars
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Quote:
Originally Posted by modthispny View Post
is there any real purpose to this? its a cool gimmick feature, but is there real value behind it? what do you guys use it for?
I use the remote control view to check on my car when it's in the parking garage in my building. It's not very quick, but it works. I've only used it a couple of times since I bought my new car on Monday.

I can see value in this if you were out of town and we're parked in a place like the airport, or to make sure your kids aren't driving it when you're out of town!
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      01-17-2019, 08:24 PM   #12
clee1982
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well, if you live in NYC, chances are the cars are parked at least 5+ minutes walking away if not more (i.e. not even same building), nice to see it just for the comfort level I suppose

p.s. just spoke to BMW genius looks like the service is down again...
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      01-17-2019, 10:56 PM   #13
VirtualGuitars
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Quote:
Originally Posted by clee1982 View Post
well, if you live in NYC, chances are the cars are parked at least 5+ minutes walking away if not more (i.e. not even same building), nice to see it just for the comfort level I suppose

p.s. just spoke to BMW genius looks like the service is down again...
So that explains why it didn't work when I was trying to show this feature to somebody earlier!
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      01-18-2019, 05:30 AM   #14
clee1982
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Works now for me
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