09-10-2021, 04:22 PM | #1 |
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2022 M550i order status went back to 111 from 112, dealer has no idea
Hi
I ordered a 2022 M550i in July this year. I was given a production start date of week-35 and my order was in status 112 for a month. Today I called my dealer and he informed me that my order went back to 105 status because of "parts shortage". Now the car is set for week 44 production. The dealer refuses to give me the production number saying the other dealerships an transfer my order to their dealership if I make the production number public. So I have no other option other than emailing him every other week for status. I am not sure if my car should have VIN by now. This is my first car so I am not sure if this is regular. I have attached the status image I received from the dealer today. Any comments/suggestions are highly appreciated. Thank you Anuvrat -- Specs -- Bluestone metallic + Mocha Napa + Fine wood open pore Ash 19" AS RFT + Shadowline package Premium + Parking assistance + Driving assistance prof Heated and ventilated seats + heated steering + Space saver tire Red calipers and Alcantara headliner |
09-10-2021, 07:23 PM | #2 |
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Hey anuvrat,
It is definitely because of parts shortage and there are other people that have experienced the same thing. For me, it took two months for my car to start production. Right now, if you got the B&W Speaker, that might be the reason why and taking that option out might move you up in schedule. Also, your salesperson should give you your production number, that is BS but do not make it public. Everyone gets their production number and you need it to track your car on the BMW website. When your car starts production, then you'll get your VIN number. Last edited by StarrySky; 09-10-2021 at 07:28 PM.. |
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09-10-2021, 09:01 PM | #3 |
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Hi Starry sky
Thanks for your response. I ordered the factory HK speakers. The US M550i config page doesn't show the B&W speakers as an option now. Also I'm not sure how to ask him about the production number. I too could sense the BS when he told me about the dealer stealing/transferring orders. I am okay waiting if there is a genuine delay but I can't understand why the salesperson is reluctant to share the prod number. |
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09-10-2021, 09:47 PM | #4 | |
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It is a genuine delay and tell your salesperson that you need the production number to track your car on My BMW. I'm not sure about dealers being able to steal transfer orders but then how are everyone else getting their production numbers then? It is given as soon as an order is placed. If he is reluctant to give it to you, I would find a different salesperson as he isn't the one and seems shady. You want a salesperson that isn't like that and be able to confidently build a relationship for your future. |
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09-10-2021, 10:14 PM | #5 |
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Dealers cannot just "steal" cars by having a production number. The dealer assigned that production number would have to release it to another dealer. BMW of Mountain View is BSing you.
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09-10-2021, 10:29 PM | #6 |
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09-10-2021, 10:51 PM | #7 |
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Thanks everyone, I am glad to hear that the delays are normal in these crazy times.
I will push my salesperson for the production number in my next email. Should I escalate this to his manager if he refuses to give me the number? I am asking because I will have to work with him when the car finally comes here (pricing discount etc). |
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09-11-2021, 08:11 AM | #9 |
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09-11-2021, 08:21 AM | #10 |
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09-11-2021, 08:59 AM | #11 |
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09-11-2021, 09:47 AM | #12 | |
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I suggest you negotiate your discount off MSRP now and get it in writing. Incentives and lease rates are what they are and they're widely published so they can't hide much there. However if they're slick operators, do your own math using the leasehakr calculator to keep them "honest". Watch out for slick finance managers who play magic tricks with the numbers.
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09-14-2021, 02:01 PM | #13 |
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Sorry, but that's completely wrong. All you need is the production number and the store number to transfer a vehicle. There is no need to get consent from another dealer.
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09-14-2021, 02:02 PM | #14 | |
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09-14-2021, 10:00 PM | #16 | |
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09-15-2021, 04:55 PM | #17 |
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What happens in this case? I assume the customer’s car will show up at the dealership who stole the production number. I can’t see that going over well with either the customer, the original BMW center, or BMWNA who will definitely be involved thanks to an angry customer.
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09-16-2021, 10:32 AM | #18 | |
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Usual transfers involve reaching out to another dealer to ask if X is available and then they'd say I want Y in return. All they have to do is send the production number/store number and vice versa to swap vehicles.
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11-10-2021, 04:58 PM | #19 |
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My M550i has FINALLY entered production, dealer shared both production number and VIN number.
So happy to see it enter the factory, now the daily tracking obsession begins. He told me that the car should be here by Feb first week. |
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11-11-2021, 07:15 PM | #20 |
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From that state it's about 2 weeks before they actually begin working on it. I may be wrong, but my guess is they didn't have a production slot and only pushed it through end of September…
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11-11-2021, 10:42 PM | #21 |
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Nope. All sorts of issues with vehicles built at Dingolfing with vehicles being pushed way out. Original production slotted for September and pushed to November. One CS was originally supposed to be built in August and shifted to January. Other CS is still awaiting a new production week (original October).
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11-12-2021, 05:32 AM | #22 |
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My M550i took 12 weeks from order to arriving at dealer. Four of those weeks were spent at the Port of New Jersey waiting for installation of a part (RAM) that wasn't available at time of production in Germany.
Order Date - August 12 Arrived Port of NJ - October 10 Arrived Dealer - November 11 |
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