01-02-2015, 05:50 PM | #1 |
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Service Techs in Northern Virgina
Who has a good recommendation for service tech in Northern Virginia. I have always previously gone to BMW of Fairfax, so out of that location is a plus.
I will need to do my 1,200 mile M service in a few hundred miles. I have already printed off the list of part numbers to ensure they have everything in stock before going. Thanks! |
01-04-2015, 04:06 AM | #3 |
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I know we've got that PM thread going, but if you're used to BMW Fairfax, I might just say go there and have them knock it out. Just call them a day in advance so they know you're going to come and expect to have it worked in the am while you wait. Others might have a different opinion for some reason, but I think each of us will have different experiences with different dealer bays anyway.
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01-04-2015, 09:08 AM | #4 |
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FFX BMW
SA - Frankie Johnson Service tech - Rob Do a search and look them up online. I'm sure others have favorites but these two were highly recommend to me a while back, and they have been stellar. I am very particular! If you need more i'll do it over PM.
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01-04-2015, 07:20 PM | #5 | |
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01-07-2015, 04:39 PM | #7 |
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I go to FF and Passport depending what I have going on will depend on which
Dealership I will take my car. FF has been good I would recommend them as well as Passport. My daughter goes to Sterling and had some good things to say about them as well. I have an appointment to have my 1200 mile service done at FF this coming Monday morning. |
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04-28-2015, 09:39 PM | #8 |
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Hi all,
my 1200 mile service is coming up and I think I want to give BMW of sterling a shot. Can anyone recommend a service adviser and a tech? or should I just reach out to Frankie and Rob at ffx? My car has been coded so I do not want them to mess with the ECU and the free wash is definitely a "no no" tia |
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04-28-2015, 11:10 PM | #9 |
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BMW of Alexandria
SA: Kevin Mam Tech: Johnny, or David H.
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04-29-2015, 07:49 AM | #10 |
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Ask for Mark Kwon. He's good to deal with and never had any problems plus he's a car guy.
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04-29-2015, 07:53 AM | #11 |
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If you don't mind the hike, BMW of Silver Spring. I know it's in MD, but they've done me and another forum member here right. Ask for Thomas Grant, and Carlos as your tech.
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04-29-2015, 07:57 AM | #12 |
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Do NOT go to BMW of Alexandria. One time I had service done there and they forgot to hook back up the waste gate to my 335i Turbos. I was pissed!
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04-29-2015, 08:29 AM | #13 |
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Why do you want to go to some where other that BMW of Fairfax?
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04-29-2015, 10:10 AM | #14 |
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i second this...I use Thomas and he's awesome, total car guy..does things like keep the car garaged when done, puts "do not wash" signs on it for you etc...
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04-29-2015, 08:26 PM | #15 |
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thanks guys
i will give mark Kwon at sterling a shot. Ive used fairfax in the past, it wasnt bad but they almost never have loaner's available even when I requested it days prior. I am very impatient and hate to sit and wait. however, I must say they do have a very nice facility |
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06-08-2015, 09:59 PM | #16 |
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I hate the loaner car policy there. I've always had to complain about it to get a loaner or just plan on not getting one.
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06-09-2015, 05:11 AM | #17 | |
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06-09-2015, 07:54 PM | #18 |
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I'll second BMW of SS and Thomas Grant. Also, while you are there, get Mo to do your Encore Delivery. Helpful tips, and a $50 gas card for your troubles.
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06-10-2015, 03:09 PM | #19 |
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Me too! Mo did my Encore Delivery! Very nice, and very knowledgeable! Ask him if you're still in service on your car so he can do your Encore Delivery. Free $50 gas card!
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06-22-2015, 10:24 PM | #20 |
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What is the policy there? I go there all the time and have always had a loaner.
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06-23-2015, 04:17 PM | #21 |
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First come first serve. What time do you drop off?
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06-25-2015, 01:57 PM | #22 |
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I usually drop it off in the morning during the week but by the time I get there the line is out the door and through the parking lot. The service advisor usually just has me abandon my car in line and just go reserve a loaner.
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