COBB not working after DME update

jonluc88 · 02-19-2015, 07:30 AM

Hi guys,

I just got my car back from the dealership. The oil sensor was not measuring the oil properly. Dealer flashed the DME. Everything seems fine but after 10 KM, check engine light went up.

My guess is that the DME update removed the COBB flash. Therefore I tried to flash it again. Plugged the AP on the OBD2 port but I waited 15-20 min for it to recognize the ECU. Nothing happens. I had to rush to work.

So my question is : Can it be that the dealer update the DME and now the COBB cannot communicate with it anymore?

Great help will be appreciated.

davidwarren · 02-19-2015, 07:50 AM

did the dealer flash your DME with the Cobb flash installed?

jonluc88 · 02-19-2015, 07:52 AM

yes unfortunately because I thought it was the sensor that needed to be changed.

Johnny Boost · 02-19-2015, 08:53 AM

I would contact Cobb. Their support is outstanding. They will probably have to create a beta firmware update for your new DME version.

jonluc88 · 02-19-2015, 09:02 AM

Quote:

Originally Posted by Johnny Boost

I would contact Cobb. Their support is outstanding. They will probably have to create a beta firmware update for your new DME version.

Thanks man! I already opened a support ticket with COBB. Hopefully it will be resolved soon.

turbo_chris · 02-19-2015, 09:07 AM

Update your firmware on the cobb. Then it should recognize the new software in the dme.

jonluc88 · 02-19-2015, 09:15 AM

Quote:

Originally Posted by turbo_chris

Update your firmware on the cobb. Then it should recognize the new software in the dme.

I already have the latest firmware according to the AP manager.

mike5809 · 02-19-2015, 09:39 AM

Quote:

Originally Posted by jonluc88

I already have the latest firmware according to the AP manager.

What version is it?

I would open your AP Manager and go into the settings to allow Beta Firmware Updates. Then download the beta version out there - I have been running a beta version for a few months now and works fine.

jonluc88 · 02-19-2015, 10:19 AM

Quote:

Originally Posted by mike5809

What version is it?

I would open your AP Manager and go into the settings to allow Beta Firmware Updates. Then download the beta version out there - I have been running a beta version for a few months now and works fine.

I will try it tonight after work! Hopefully it works

I'll keep you guys updated!

jwzimm · 02-19-2015, 11:27 AM

It sounds like your accessport is in the married mode since you did not uninstall it from the car before you brought it to the dealer. The dealer overwrote the tune with their update. You will need to have COBB unmarry the AP before you will be able to install any other tune on your car now.

ChrisMcP05 · 02-19-2015, 12:37 PM

Quote:

Originally Posted by jwzimm

It sounds like your accessport is in the married mode since you did not uninstall it from the car before you brought it to the dealer. The dealer overwrote the tune with their update. You will need to have COBB unmarry the AP before you will be able to install any other tune on your car now.

This is right.

jonluc88 · 02-19-2015, 01:34 PM

Quote:

Originally Posted by jwzimm

It sounds like your accessport is in the married mode since you did not uninstall it from the car before you brought it to the dealer. The dealer overwrote the tune with their update. You will need to have COBB unmarry the AP before you will be able to install any other tune on your car now.

I just updated my firmware to the beta. However the AP says my car is not recognized.

Johnny Boost · 02-19-2015, 02:32 PM

Quote:

Originally Posted by jonluc88

I just updated my firmware to the beta. However the AP says my car is not recognized.

That's fine. Cobb will have you dump your DME to the access port and upload it to their website. Then they'll release a beta firmware for you. I have done this before and they had the new firmware out by the next day.

deemarr 335i · 02-19-2015, 03:43 PM

You need to send the accessport back to Cobb so they can unmarry it from your old dme version, it's like 30 bucks I think, happened to me 2 months ago smh

snaimpally · 02-19-2015, 05:36 PM

Always better to remove the tune before taking it to the dealer. Many dealers will automatically update your DME if a new DME version is available. Cobb will take care of you though.

jonluc88 · 02-19-2015, 07:27 PM

Quote:

Originally Posted by Johnny Boost

That's fine. Cobb will have you dump your DME to the access port and upload it to their website. Then they'll release a beta firmware for you. I have done this before and they had the new firmware out by the next day.

Quote:

Originally Posted by deemarr 335i

You need to send the accessport back to Cobb so they can unmarry it from your old dme version, it's like 30 bucks I think, happened to me 2 months ago smh

Quote:

Originally Posted by snaimpally

Always better to remove the tune before taking it to the dealer. Many dealers will automatically update your DME if a new DME version is available. Cobb will take care of you though.

Hey guys,

I just got some news from COBB support John. He told me that the dealer overwrote the COBB tune. Therefore it will be a simple fix by sending the AP back to them in Texas and they will unmarry the car.

Cost will be 40 USD + shipping of course

Great customer service indeed

melloww22 · 02-19-2015, 09:31 PM

OP the dealer flashed your DME because they could not read your ECU. This is common if you did not uninstall COBB before your maintenance visit and the dealer performed a diagnostic check...

No biggie do what the above thread says and you will be all right.

jonluc88 · 02-20-2015, 07:26 AM

Quote:

Originally Posted by melloww22

OP the dealer flashed your DME because they could not read your ECU. This is common if you did not uninstall COBB before your maintenance visit and the dealer performed a diagnostic check...

No biggie do what the above thread says and you will be all right.

I know what to do next time

02-19-2015, 07:30 AM	#1
jonluc88 Lieutenant 37 Rep 504 Posts Drives: BMW 335xi 2011 Join Date: Jun 2014 Location: Montreal, QC iTrader: (2) Garage List 2011 BMW 335 xdrive [0.00]	COBB not working after DME update Hi guys, I just got my car back from the dealership. The oil sensor was not measuring the oil properly. Dealer flashed the DME. Everything seems fine but after 10 KM, check engine light went up. My guess is that the DME update removed the COBB flash. Therefore I tried to flash it again. Plugged the AP on the OBD2 port but I waited 15-20 min for it to recognize the ECU. Nothing happens. I had to rush to work. So my question is : Can it be that the dealer update the DME and now the COBB cannot communicate with it anymore? Great help will be appreciated. __________________ BMW 335 xdrive 2011 BSM BMS Intake, ER CP, ER competition FMIC, N54tuning DP, COBB V2 stage 2+ aggressive, side marker delete, LUX V5, BMW PE, KW V1, Volk Racing CE28N Candy Red (SOLD), Advan Racing RS
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02-19-2015, 07:50 AM	#2
davidwarren Captain 187 Rep 670 Posts Drives: 328,325, 325, 335, X5, 640 GC Join Date: Dec 2011 Location: Louisville, ky iTrader: (0)	did the dealer flash your DME with the Cobb flash installed? __________________ 2010 335i e90 Le Mans Blue/Chestnut Brown \| M-Sport \| 6MT
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02-19-2015, 07:52 AM	#3
jonluc88 Lieutenant 37 Rep 504 Posts Drives: BMW 335xi 2011 Join Date: Jun 2014 Location: Montreal, QC iTrader: (2) Garage List 2011 BMW 335 xdrive [0.00]	yes unfortunately because I thought it was the sensor that needed to be changed. __________________ BMW 335 xdrive 2011 BSM BMS Intake, ER CP, ER competition FMIC, N54tuning DP, COBB V2 stage 2+ aggressive, side marker delete, LUX V5, BMW PE, KW V1, Volk Racing CE28N Candy Red (SOLD), Advan Racing RS
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02-19-2015, 08:53 AM	#4
Johnny Boost Colonel 324 Rep 2,014 Posts Drives: '21 M850i GC Join Date: May 2013 Location: TBD iTrader: (0)	I would contact Cobb. Their support is outstanding. They will probably have to create a beta firmware update for your new DME version. __________________ WedgePerformance E40 MHD \| Performance Exhaust Mod \| BMS DP \| Vibrant 1790 \| BMS Intake \| VRSF CP \| xHP Stage 3 Michelin PSS \| M3 Control Arms LUX v4 LEDs \| Shadowline Grills \| Lip Spoiler
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02-19-2015, 09:07 AM	#6
turbo_chris Second Lieutenant 51 Rep 260 Posts Drives: 11 E90 335D, 13 X5D Join Date: Jan 2014 Location: NC iTrader: (0)	Update your firmware on the cobb. Then it should recognize the new software in the dme. __________________ 11 335D - BPC stage 2.5 13 X5D - Family hauler 01 Cummins 3500 - 1100 torques
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02-19-2015, 11:27 AM	#10
jwzimm Colonel 687 Rep 2,770 Posts Drives: '16 M3 Join Date: Jun 2011 Location: Renton, WA iTrader: (17)	It sounds like your accessport is in the married mode since you did not uninstall it from the car before you brought it to the dealer. The dealer overwrote the tune with their update. You will need to have COBB unmarry the AP before you will be able to install any other tune on your car now. __________________ 2008 Honda S2000 - Current 2016 F80 M3 - SOLD!! 2011 e92 X-Drive Coupe - SOLD!!
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02-19-2015, 03:43 PM	#14
deemarr 335i Lieutenant 33 Rep 410 Posts Drives: e90 335i performance edition Join Date: Jan 2012 Location: westchester ny iTrader: (2)	You need to send the accessport back to Cobb so they can unmarry it from your old dme version, it's like 30 bucks I think, happened to me 2 months ago smh
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02-19-2015, 05:36 PM	#15
snaimpally Major 136 Rep 1,192 Posts Drives: 2011 335i MT Join Date: Mar 2014 Location: Austin, TX iTrader: (9) Garage List 2011 BMW 335i [0.00]	Always better to remove the tune before taking it to the dealer. Many dealers will automatically update your DME if a new DME version is available. Cobb will take care of you though. __________________ PTF Map, Pure Turbo Stage 1, GFB DV+, Mfactory LSD, AA FMIC, B12 Pro Kit, M3 FCA, AR DP and Dynavin N6, Mosconi AS100.4, AS100.4, AS200.2, Micro Precision tweeters & woofers, Esotar2 1200
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02-19-2015, 09:31 PM	#17
melloww22 Captain 105 Rep 955 Posts Drives: 2011 335i E90 Join Date: Apr 2011 Location: San Diego iTrader: (1)	OP the dealer flashed your DME because they could not read your ECU. This is common if you did not uninstall COBB before your maintenance visit and the dealer performed a diagnostic check... No biggie do what the above thread says and you will be all right.
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