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      08-30-2016, 01:13 PM   #1
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Thumbs up inD has probably the best customer service ever

So I have to say INd provides a top notch customer support and product:

I had an issue with fitment of a side marker I purchased from INd took picture and emailed INd support. To my amazement I received an email in a matter of seconds apologizing and sending me a replacement free of charge with 2 day shipping.

Coming from a family that has owned over 17 BMWs with 5 still in the family, I can say customer service I received from INd has been phenomenal! I'm going to be honest I really don't think people understand that the price they pay for INd products is worth every penny! The customer service alone is worth buying all parts from them.

The quality is so amazing that I wasn't even surprised when I received the product its a business model every company should follow! thank you so much inD! I look forward to future purchases!!
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      08-31-2016, 11:43 AM   #2
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      09-01-2016, 07:32 PM   #3
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Great company and service!!
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      09-01-2016, 07:54 PM   #4
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Good to know
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      09-01-2016, 09:21 PM   #5
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Agreed. I had a fitment issue with a side marker on my E92 and they had a replacement painted and at my door in under a week. They didn't even ask for picture of the defective part let alone request I return it before they'd send out a replacement. You never have to worry when doing business with IND. Great products, great customer service, unmatched commitment to customer satisfaction.
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      09-03-2016, 08:44 AM   #6
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Quote:
Originally Posted by SMV_M4 View Post
Agreed. I had a fitment issue with a side marker on my E92 and they had a replacement painted and at my door in under a week. They didn't even ask for picture of the defective part let alone request I return it before they'd send out a replacement. You never have to worry when doing business with IND. Great products, great customer service, unmatched commitment to customer satisfaction.
WORTH EVERY PENNY!
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      09-10-2016, 01:55 PM   #7
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+1 Always had great experiences from IND. Especially with their discounts on holidays and what not, great customer service, instant tracking numbers sent out, combo discounts on multiple parts or shipping discounts, they earned my business from the opposite coast.
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