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      05-15-2008, 06:32 PM   #1
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Local dealers for service

I didn't buy my car local to here. I am wondering what are the best dealers to take your car in for service.

VOB is close to my work, but when I went in to purchase a car I wasn't treated very well (probably because I am 22, and they wouldn't take me seriously.)

Any local dealers going to deny service for just a catback exhaust, and no other mods? I see a lot of threads like the sky is falling, and act like if I change the headlight bulbs my warranty will go. So just wondering what people's experiences are with something as simple as exhaust.
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      05-15-2008, 06:54 PM   #2
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yeah that sucks.
BMW of Alexandria is good but damn they are really far for you.

GL.
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      05-16-2008, 09:26 AM   #3
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Try Passport BMW.
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      05-16-2008, 01:32 PM   #4
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Go to Tischer in Silver Spring.
They are mod friendly.
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      05-16-2008, 01:50 PM   #5
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My former SA at Fairfax gave them the finger and is now working at Passport, im gonna go there for service from now on....Fairfax is dead to me after giving me a Sedona for loaner...
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      05-16-2008, 02:30 PM   #6
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^^ 1 <3 Sedona
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      05-16-2008, 04:11 PM   #7
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Quote:
Originally Posted by FrankoQ View Post
Go to Tischer in Silver Spring.
They are mod friendly.
That's where I got my aero lip from. I just don't want to show up with an exhaust, and coilovers (what I am thinking of putting on) and get flagged by someone.
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      05-16-2008, 07:38 PM   #8
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Quote:
Originally Posted by Spool View Post
My former SA at Fairfax gave them the finger and is now working at Passport, im gonna go there for service from now on....Fairfax is dead to me after giving me a Sedona for loaner...

who's your SA ?

... so that e92 Space Grey 335i always park at the sales main bldg that has Loaner Sign on the rear window must be just for show then

I've faired well with their service so far, I guest its just a matter of who you get as usual
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      05-17-2008, 07:57 AM   #9
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Anyone know if any of the local dealers do the Dinan flash, and how much they charge?
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      05-17-2008, 09:05 AM   #10
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I know that Passport sells Dinan; Peter (SA of the Blue service team) did a Dinan package for his 335i - we're both thinking of what it would do to a 135....
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      05-17-2008, 11:05 AM   #11
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http://www.m3post.com/forums/showthr...ighlight=dinan
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      05-17-2008, 03:16 PM   #12
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Quote:
Originally Posted by 06RedGoat View Post
Anyone know if any of the local dealers do the Dinan flash, and how much they charge?
Tischer and Russel both are Dinan dealers. Tischer is about $200 cheaper.
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      05-17-2008, 05:58 PM   #13
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Tischer and Russel both are Dinan dealers. Tischer is about $200 cheaper.
Not exactly sure how it works, but do you pay for the flash, and labor? Not sure how much goes into it.
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      05-17-2008, 06:39 PM   #14
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Quote:
Originally Posted by 06RedGoat View Post
Not exactly sure how it works, but do you pay for the flash, and labor? Not sure how much goes into it.
the flash is $1900 at Tischer and you also pay for an hour of labor for install (probably $110+)
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      05-17-2008, 07:51 PM   #15
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is fairfax that bad? i was thinking of taking my car there for service over the summer.
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      05-18-2008, 05:23 AM   #16
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Quote:
Originally Posted by Raja Ventureshield View Post
yeah that sucks.
BMW of Alexandria is good but damn they are really far for you.
GL.
where is BMW of Alexandria
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      05-18-2008, 05:24 AM   #17
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Quote:
Originally Posted by hknite View Post
is fairfax that bad? i was thinking of taking my car there for service over the summer.
soon as I checked my last service record I can recommend that fine gentleman that last service my e90 a Fairfax .
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      05-18-2008, 01:28 PM   #18
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Quote:
Originally Posted by ase2dais View Post
soon as I checked my last service record I can recommend that fine gentleman that last service my e90 a Fairfax .
that would be great if you can find his name for me. thanks! on another note, do you know if they do emissions inspection?
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      05-19-2008, 04:54 PM   #19
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Originally Posted by hknite View Post
that would be great if you can find his name for me. thanks! on another note, do you know if they do emissions inspection?
Glenn Walker did my e90 service last service, Im happy with his no bullshit approach. Emission Im sure are done by every BMW dealer.
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      05-20-2008, 11:37 AM   #20
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So far I've been to VOB, Tischer, Towson and Russell. Tischer so far has been the best so far. Nothing but good things from Tischer.

VOB totally sucked - lost 2 sales (my 335i and wife's X3) from me. I wouldn't be upset if the placed burned to the ground tomorrow (not implying anything they just suck that bad for both sales and service).

Russell was friendly but totally incompetent. Fubared my wife's last oil change and she ended up having to go to VOB because she was nearby. VOB was even worse. When trying to buy her car they couldn't find the X3 she was looking for even though all the other dealers had them in stock.

Towson seemed okay, haven't had any service there but I probably wouldn't go there unless I was in the area.

All in all BMW dealers seem to be worse than other brands for sales and service. My next car probably won't be a BMW based on my overall experience with BMW dealerships.
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      05-20-2008, 01:02 PM   #21
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Quote:
Originally Posted by FrankoQ View Post
Go to Tischer in Silver Spring.
They are mod friendly.
I don't think there is such a thing

Quote:
Originally Posted by hknite View Post
is fairfax that bad? i was thinking of taking my car there for service over the summer.
I know about the sales department (which may or may not carry over) but, VOB seemed a bit lazy (they wanted to just beat the best offer I got rather then come up with their own) and I have heard bad things for their service department and my Fairfax visit was just worthless. They offered me 2k less in trade in and 1k more for the 335. I have heard service is better then sales though.

I would stick with Passport or Tischer if I were you, they both seem to be very reasonable in my short term experience. Having said that, I live in Gaithersburg and might end up going to VOB for oil changes just for convenience, oil changes are hard to mess up right? lol
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      05-20-2008, 01:09 PM   #22
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Quote:
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I don't think there is such a thing


sure there is
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