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      12-10-2017, 03:27 AM   #1
SamH
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Exclamation Navigation Greyed Out

Hi my navigation icon is greyed out and voice commands are also not working. Can't update the map with USB. It asks to use a USB with correct VIN but my maps are downloaded for the correct VIN. Please share your thoughts on how to resolve this. Many thanks.
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      12-10-2017, 10:28 AM   #2
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Exclamation Please help

Guys really appreciate your help here
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      12-10-2017, 11:30 AM   #3
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Did these options previously work ?

What model and options do you have on the vehicle ?
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      12-10-2017, 12:55 PM   #4
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Quote:
Originally Posted by SamH View Post
Hi my navigation icon is greyed out and voice commands are also not working. Can't update the map with USB. It asks to use a USB with correct VIN but my maps are downloaded for the correct VIN. Please share your thoughts on how to resolve this. Many thanks.
I replied to your same PM.
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      12-10-2017, 09:38 PM   #5
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Quote:
Originally Posted by Ab3_Fr0man View Post
Did these options previously work ?

What model and options do you have on the vehicle ?
It was as it is when I bought the car. Car is a 530e iperformance MSport.
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      12-10-2017, 09:39 PM   #6
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Originally Posted by shawnsheridan View Post
I replied to your same PM.
Thank you Shawn
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      12-23-2017, 03:52 AM   #7
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I want to say a big thank you to Shawn and Gerry of BMW Nav codes. Gerry managed to sort out this issue plus get the maps for Sri Lanka installed. Really reasonable prices. Highly recommended.
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      12-23-2017, 09:25 AM   #8
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Quote:
Originally Posted by SamH View Post
I want to say a big thank you to Shawn and Gerry of BMW Nav codes. Gerry managed to sort out this issue plus get the maps for Sri Lanka installed. Really reasonable prices. Highly recommended.
Glad Gerry figured it out for you.
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      01-06-2018, 12:34 AM   #9
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Quote:
Originally Posted by shawnsheridan View Post
I replied to your same PM.
can you pls send me some details on getting the nav and maps for sri lanka g30.
thank you.
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      01-06-2018, 08:53 AM   #10
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Originally Posted by Faizalfm View Post
can you pls send me some details on getting the nav and maps for sri lanka g30.
thank you.
PM sent.
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      06-15-2018, 10:20 AM   #11
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Same problem

I’ve got the same greyed out nav issue, is there a way to find out which version I have from the vin ? Premium, move etc, any help much appreciated

Last edited by XBOX4LIFE; 06-15-2018 at 10:20 AM.. Reason: Add info
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      06-15-2018, 11:00 AM   #12
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Originally Posted by XBOX4LIFE View Post
I’ve got the same greyed out nav issue, is there a way to find out which version I have from the vin ? Premium, move etc, any help much appreciated
Yes, PM me your short VIN (last 7).
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      11-18-2018, 12:24 AM   #13
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Quote:
Originally Posted by shawnsheridan View Post
Yes, PM me your short VIN (last 7).
Hey
I've got the same problem

Could you please help?
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      11-18-2018, 02:04 AM   #14
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Quote:
Originally Posted by bobd00 View Post
Hey
I've got the same problem

Could you please help?
PM me your short VIN (last 7).
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      01-11-2019, 03:37 AM   #15
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Hi. I also have a bmw premium system with navigation menu greyed out... Not working the bluetooth modul too... I will write you pm Mr. shawnsheridan!
Thank you.
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      01-11-2019, 07:21 AM   #16
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Originally Posted by miim113 View Post
Hi. I also have a bmw premium system with navigation menu greyed out... Not working the bluetooth modul too... I will write you pm Mr. shawnsheridan!
Thank you.
PM sent.
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      01-30-2019, 01:17 PM   #17
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Hi,

My car last week went to BMW to change oil and they update the system for last version.
After update the car, the range of battery increased but I lost the Navigation and Voice commnads.

Now, the BMW Service cannot find the problem, and they need to talk to BMW Engineers. What this problem, can be?

Regards.
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      01-30-2019, 01:33 PM   #18
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Quote:
Originally Posted by lcanato View Post
Hi,

My car last week went to BMW to change oil and they update the system for last version.
After update the car, the range of battery increased but I lost the Navigation and Voice commnads.

Now, the BMW Service cannot find the problem, and they need to talk to BMW Engineers. What this problem, can be?

Regards.
NBT2 Patch to validate your Non OEM FSC Codes loaded via USB .bin file is no longer present after Dealer Programming. PM sent.
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Last edited by shawnsheridan; 01-31-2019 at 06:53 AM..
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      03-12-2019, 02:28 PM   #19
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I have the same issue as OP.

My navigation is greyed out and satellite radio is not greyed out but it has an empty list when I click on it (not even the siriusxm preview channels). The ESN number on the satellite radio is empty as well. Please I'll appreciate any help in advance.

SN: My head unit was replaced just before I got the car.
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      03-12-2019, 03:45 PM   #20
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Quote:
Originally Posted by bud2011 View Post
I have the same issue as OP.

My navigation is greyed out and satellite radio is not greyed out but it has an empty list when I click on it (not even the siriusxm preview channels). The ESN number on the satellite radio is empty as well. Please I'll appreciate any help in advance.

SN: My head unit was replaced just before I got the car.
PM sent.
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      05-02-2019, 06:52 AM   #21
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Hey Shawn,

I've got the same greyed out navigation. I've been racking my brains out but can't seem to resolve it. Any help will be appreciated.

Warm regards
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      05-02-2019, 08:39 AM   #22
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Quote:
Originally Posted by Sir769 View Post
Hey Shawn,

I've got the same greyed out navigation. I've been racking my brains out but can't seem to resolve it. Any help will be appreciated.

Warm regards
I replied to you same PM.
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