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      12-13-2018, 03:59 PM   #1
JayPichardo
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How to Video: Update Apps and services to fix connectivity issues

This also fixes the weather widget issue.

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      12-28-2018, 07:52 AM   #2
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How long does it normally take for the apps to show up? I needed to do this in order to get my SOS button and ConnectedDrive to work but I still see only two apps.

Thanks
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      12-28-2018, 08:09 AM   #3
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Jay - awesome video! You’re great to do these. Thank you.

I went through that process. Hard rebooted iDrive (hold down vol button for 30 secs or so). OTA software update tells me I’m up to date. But, no weather widget and I only see two installed apps...

Others should try Jay’s recommendation. But there still seems to be something (for some of us) that isn’t right.

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      12-28-2018, 08:14 AM   #4
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Same for me, followed the steps (have not done the hard reboot yet) but it says I am up to date, only the 2 default apps and if I try to change a tile on the home screen, weather is not an option.
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      12-28-2018, 09:56 AM   #5
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Same here. I have done the suggested update routine repeatedly and also rebooted IDrive many times, and still have no apps or widgets except Service Request and BMW Assist. BMW Genius said it is a known problem and would be fixed at some point.
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      12-28-2018, 12:00 PM   #6
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Yes, does not work for me either since updated to .45
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      12-28-2018, 12:03 PM   #7
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This is ridiculous, what does BMW expect me to do, look out the window to see the weather - come on so old school
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      01-04-2019, 05:24 PM   #8
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Not working

I have spent hours trying to fix. Yesterday BMWNA sent an internal email alerting for this issue. I had my new x5 to the dealer for four days and today I went to collect the "fixed" car but still have the same issues. the only difference is that now I have the app icons without functioning. They will let me know when I can go back to fix it. No very happy with BMW....
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      01-04-2019, 07:12 PM   #9
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Some others posted they started working and I checked mine, had to re-agree to the terms thing and had 2 new icons, BMW connected and Software Information - followed Jay's video above to update software (which I have done at least 10 times) rebooted and all the apps loaded and work for the first time since delivery - maybe try reloading one more time, seems BMW fixed whatever the server side issue was.
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      01-04-2019, 07:17 PM   #10
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Quote:
Originally Posted by roadkillrob View Post
Some others posted they started working and I checked mine, had to re-agree to the terms thing and had 2 new icons, BMW connected and Software Information - followed Jay's video above to update software (which I have done at least 10 times) rebooted and all the apps loaded and work for the first time since delivery - maybe try reloading one more time, seems BMW fixed whatever the server side issue was.
Seeing apps now for the first time since taking ownership. Nice to see BMW addressing issues. Good stuff. Keep it coming.
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      01-04-2019, 07:18 PM   #11
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Mine finally loaded. Now if they can fix the AT&T Wi-Fi issue...
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      03-04-2019, 08:45 PM   #12
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Would someone mind spelling out what Jay recommended? The video does seem to be linked any longer. Thanks!
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      03-04-2019, 09:28 PM   #13
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Quote:
Originally Posted by ncm5guy View Post
Would someone mind spelling out what Jay recommended? The video does seem to be linked any longer. Thanks!
In case the embedded video does not load, you can go to youtube directly by copying any of the urls below.

HTML Code:
https://youtu.be/1qnDyH9--5U
HTML Code:
https://www.youtube.com/watch?v=1qnDyH9--5U&feature=youtu.be
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