bmw connected app troubles

Neuner · 12-16-2018, 07:23 PM

anyone else having trouble with the bmw connected app? Worked fine for the first 5 weeks I had this car, then stopped updating a couple of weeks ago. I removed & reinstalled but get an error when trying to register my car now.

Buckdoc · 12-16-2018, 07:43 PM

App won't even open for me. Every previous version of the app has worked on my Verizon iPhone X. I contacted ConnectedDrive customer service and got this response:

"We have escalated the issue. Thank you for contacting us about this matter and we apologize for any inconvenience.

Sincerely,
BMW NA ConnectedDrive Services Customer Care"

ssantiago · 12-28-2018, 10:42 PM

Same here!

I use the application frequently, but today, when I tried to see the status of my car, the application does not show any, it just shows the message to add new vehicles ... when I tried to add the vehicle, the application says: "This vehicle has already added to your account"...for me this problem comes with the latest update of the application in iOS last week.

12-16-2018, 07:23 PM	#1
Neuner Private First Class 26 Rep 139 Posts Drives: E90-S65, F31-B46 Join Date: Aug 2015 Location: _ iTrader: (0)	bmw connected app troubles anyone else having trouble with the bmw connected app? Worked fine for the first 5 weeks I had this car, then stopped updating a couple of weeks ago. I removed & reinstalled but get an error when trying to register my car now. Last edited by Neuner; 12-16-2018 at 07:59 PM..
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12-16-2018, 07:43 PM	#2
Buckdoc New Member 2 Rep 5 Posts Drives: 2015 435i Convertible Join Date: Sep 2018 Location: Northern California iTrader: (0)	App won't even open for me. Every previous version of the app has worked on my Verizon iPhone X. I contacted ConnectedDrive customer service and got this response: "We have escalated the issue. Thank you for contacting us about this matter and we apologize for any inconvenience. Sincerely, BMW NA ConnectedDrive Services Customer Care"
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12-28-2018, 10:42 PM	#3
ssantiago Registered 3 Rep 2 Posts Drives: 2018 BMW 440i Grand Coupe Join Date: Dec 2018 Location: Puerto Rico iTrader: (0)	Same here! I use the application frequently, but today, when I tried to see the status of my car, the application does not show any, it just shows the message to add new vehicles ... when I tried to add the vehicle, the application says: "This vehicle has already added to your account"...for me this problem comes with the latest update of the application in iOS last week. Attached Images
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