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      03-08-2019, 09:03 AM   #1
Nick M.
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CarPlay unmute issue

Hi all,

I haven't seen this one posted before, apologies if I missed the thread.

While using CarPlay for handsfree calling, the car will unmute my line. I was on a conference call, driving home from the airport and every 10 seconds or so, the darn thing would come off of mute! I had to continuously watch the iDrive display to insure the mute button was checked.

Has anyone else experienced this?

'19 X5 50i M Sport, HK audio btw
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      03-08-2019, 04:17 PM   #2
Therealmatzaman
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Yes, I’ve got the exact same issue. It’s not precisely every 10 seconds...more sporadic but def throughout the entire call. Huge pain in the ass.
I’m running an IphoneX on 12.2 but my car hasnt been updated since delivery. I think my software is vs .28
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      03-08-2019, 06:39 PM   #3
Nick M.
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iPhone X as well, on 12.1.4

This is the first issue that really affects the usability of my X5, it's a royal pain!
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      03-08-2019, 10:00 PM   #4
bbischoff
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Quote:
Originally Posted by Nick M. View Post
iPhone X as well, on 12.1.4

This is the first issue that really affects the usability of my X5, it's a royal pain!
Indeed. I experienced it today for the first time as well. Highly annoying. I ended up switching g to iPhone so I could control it.

I think I'm .57 but will double check tomorrow.
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      06-05-2019, 09:27 AM   #5
Sanjos
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2019 X5 xDrive 40i HK audio - same unmute issue

Hello All,

Yes. I have been experiencing the same issue. iPhone keeps unmuting itself while on CarPlay during conference call - and it is very very annoying. If anyone has solved this issue - please share. Appreciate your help.

thanks
sanjos
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      06-05-2019, 01:00 PM   #6
samvora
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You all know that when you press mute on the iPhone it over rides any other system that you are using for the audio
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      06-05-2019, 02:14 PM   #7
Therealmatzaman
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Except it doesn’t.
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      06-05-2019, 07:57 PM   #8
Nick M.
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Quote:
Originally Posted by Therealmatzaman View Post
Except it doesn't.
Yup. Muting on the phone makes no difference. It still comes off mute on CarPlay.

Still no fixes that I know of.
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      06-06-2019, 01:05 PM   #9
samvora
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It does work on mine for some reason.
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      06-12-2019, 08:50 AM   #10
bichoo
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Same issue here!
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2019 BMW X5 40i Phytonic Blue/Tartufo
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      07-18-2019, 10:02 AM   #11
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Same issue here. Any resolution? Impossible to take work call from the car!
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