Bay Area Dealer for Service

toy4speed · 05-15-2019, 11:28 AM

Picking up a lightly driven 2018 M2 in a few days. Looking for recommendations for a BMW dealership for service and warranty work around the Fremont area. There is Fremont BMW, Eastbay BMW in Pleasanton, and a few others within reasonable distance. It seems the dealers service departments always get mixed reviews, just trying to get established with the least problematic location. I am willing to do most repairs and maintenance myself if needed, but while under warranty, and if I can get the factory maintenance plan "refreshed" over to me, then I want to at least have a relationship with a dealer. Thanks for any feedback! Hope to meet some other M2 owners in the area shortly!

FaRKle! · 05-15-2019, 06:31 PM

I typically go to BMW of Fremont and have had good service experiences there. Nick Lal is an excellent SA.

toy4speed · 05-15-2019, 07:42 PM

Thank you! I have heard good things about Nick from others.

huesaurus · 05-17-2019, 12:22 PM

I also go to Fremont BMW and Nick Lal as my SA. However, the past service I noticed that my dash cam was disconnected and they put 7 miles for an oil change. I texted Nick asking why was my dash cam disconnected and never got a response back.

toy4speed · 05-17-2019, 02:24 PM

Quote:

Originally Posted by huesaurus

I also go to Fremont BMW and Nick Lal as my SA. However, the past service I noticed that my dash cam was disconnected and they put 7 miles for an oil change. I texted Nick asking why was my dash cam disconnected and never got a response back.

I should make it a habit to review the car when picking up, and bring up questions before leaving. Thanks for the feedback!

FaRKle! · 05-18-2019, 11:25 PM

Quote:

Originally Posted by huesaurus

I also go to Fremont BMW and Nick Lal as my SA. However, the past service I noticed that my dash cam was disconnected and they put 7 miles for an oil change. I texted Nick asking why was my dash cam disconnected and never got a response back.

Nick wouldn't know the answer to that. The tech that did it would. Do you know which tech you had?

Bimmer28312 · 05-22-2019, 09:50 AM

I've also taken my M2 to Fremont BMW. Heavily modded too and never had a warranty issue.

huesaurus · 05-29-2019, 12:37 PM

Quote:

Originally Posted by FaRKle!

Nick wouldn't know the answer to that. The tech that did it would. Do you know which tech you had?

Do you know how to find which tech worked on my car?

Also, I can't explain why the tech had to put 7 miles on my car for a regular oil change...

toy4speed · 05-30-2019, 01:35 AM

Regarding why the tech may have put 7 miles on your car, on my M2 to check oil level, I believe the car has to be driven a short time before the display will show current oil level. The M2 is new to me, but there is no dipstick, and I'm still learning about the car and electronics.

FaRKle! · 05-30-2019, 01:54 PM

Quote:

Originally Posted by huesaurus

Do you know how to find which tech worked on my car?

Also, I can't explain why the tech had to put 7 miles on my car for a regular oil change...

You'd have to ask Nick. 7mi isn't very far IMO, and toy4speed is correct that the engine needs to be warmed up before the oil level measurement can be taken.

FD777 · 05-31-2019, 12:15 AM

2019 owners manual:

Quote:

A current measured value is available after approx. 30 minutes of normal driving.

service manual:

Quote:

Park vehicle on a horizontal surface
Allow engine to run at operating temperature for three minutes with increased engine speed (approx. 1100 rpm)
Read off oil level in instrument cluster or on control display
Top up engine oil if necessary

The service manual says nothing about driving the car. My guess is the owners manual is being overly conservative to warm the engine.

05-15-2019, 11:28 AM	#1
toy4speed Private 30 Rep 53 Posts Drives: bmw m2 Join Date: Apr 2019 Location: Livermore, CA iTrader: (0)	Bay Area Dealer for Service Picking up a lightly driven 2018 M2 in a few days. Looking for recommendations for a BMW dealership for service and warranty work around the Fremont area. There is Fremont BMW, Eastbay BMW in Pleasanton, and a few others within reasonable distance. It seems the dealers service departments always get mixed reviews, just trying to get established with the least problematic location. I am willing to do most repairs and maintenance myself if needed, but while under warranty, and if I can get the factory maintenance plan "refreshed" over to me, then I want to at least have a relationship with a dealer. Thanks for any feedback! Hope to meet some other M2 owners in the area shortly!
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05-15-2019, 06:31 PM	#2
FaRKle! Brigadier General 4007 Rep 3,535 Posts Drives: 328d Wagon, M2 Comp, i4 eD35 Join Date: Sep 2016 Location: Bay Area, CA iTrader: (4) Garage List 2023 BMW i4 eDrive 35 [0.00] 2017 BMW 328dx Wagon [0.00] 2021 BMW M2 Competi ... [0.00]	I typically go to BMW of Fremont and have had good service experiences there. Nick Lal is an excellent SA. __________________ -328d Wagon Build Log (with helpful reference links) -My YouTube Channel for some of the best DIYs and in depth information Please don't PM me for suspension recommendations unless interested in paid private consultations.
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05-15-2019, 07:42 PM	#3
toy4speed Private 30 Rep 53 Posts Drives: bmw m2 Join Date: Apr 2019 Location: Livermore, CA iTrader: (0)	Thank you! I have heard good things about Nick from others.
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05-17-2019, 12:22 PM	#4
huesaurus Private 20 Rep 84 Posts Drives: MY18 M2 BSM Join Date: Jan 2018 Location: Bay Area iTrader: (2)	I also go to Fremont BMW and Nick Lal as my SA. However, the past service I noticed that my dash cam was disconnected and they put 7 miles for an oil change. I texted Nick asking why was my dash cam disconnected and never got a response back.
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05-22-2019, 09:50 AM	#7
Bimmer28312 Major 342 Rep 1,122 Posts Drives: BMW N55 335xi Join Date: Oct 2013 Location: United States iTrader: (0)	I've also taken my M2 to Fremont BMW. Heavily modded too and never had a warranty issue.
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05-30-2019, 01:35 AM	#9
toy4speed Private 30 Rep 53 Posts Drives: bmw m2 Join Date: Apr 2019 Location: Livermore, CA iTrader: (0)	Regarding why the tech may have put 7 miles on your car, on my M2 to check oil level, I believe the car has to be driven a short time before the display will show current oil level. The M2 is new to me, but there is no dipstick, and I'm still learning about the car and electronics.
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