Bimmerpost
3
/
4 Series
BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read
2019+ BMW 3 AND 4-SERIES FORUMS (G2x Generation) Local Forums UK Driver Profile Problems

Post Reply
 
Thread Tools Search this Thread
      08-24-2019, 08:25 AM   #1
Franko666
Private
Franko666's Avatar
United Kingdom
42
Rep
98
Posts

Drives: G20 330i
Join Date: Jul 2019
Location: Belfast

iTrader: (0)

Driver Profile Problems

Anyone having issues logging in to their driver profile from their car?
Tried it several times but keeps saying incorrect username or password.
Tried everything but still no success.
Been on BMW but they said they have never had that problem before and will look into it.

I can see all the info of my car from my app on the phone, so sign in details are correct.

Also having problems changing name from "hey BMW". Keeps telling me not available at this time.
__________________
2019 BMW 330i M-Sport
Mineral Grey, Oyster Interior, Technology Pack, M Sport Plus Package, Premium Package Comfort Access, Harmon Kardon
Appreciate 0
      08-26-2019, 12:17 PM   #2
Cranester1983
Second Lieutenant
77
Rep
283
Posts

Drives: BMW 330e M Sport
Join Date: Aug 2019
Location: Stirling, UK

iTrader: (0)

is it a company car / fleet car? Certain services might be disabled. I know Arval disables remote access to my Mercedes.me subscription on my outgoing Merc C220
Appreciate 1
      08-26-2019, 01:14 PM   #3
Franko666
Private
Franko666's Avatar
United Kingdom
42
Rep
98
Posts

Drives: G20 330i
Join Date: Jul 2019
Location: Belfast

iTrader: (0)

Quote:
Originally Posted by Cranester1983 View Post
is it a company car / fleet car? Certain services might be disabled. I know Arval disables remote access to my Mercedes.me subscription on my outgoing Merc C220
Quote:
Originally Posted by Cranester1983 View Post
is it a company car / fleet car? Certain services might be disabled. I know Arval disables remote access to my Mercedes.me subscription on my outgoing Merc C220
Got it sorted. Thanks
__________________
2019 BMW 330i M-Sport
Mineral Grey, Oyster Interior, Technology Pack, M Sport Plus Package, Premium Package Comfort Access, Harmon Kardon
Appreciate 1
Isow319.00
      08-26-2019, 02:32 PM   #4
Isow
Major
United Kingdom
319
Rep
1,030
Posts

Drives: G20 330i MSport
Join Date: Nov 2012
Location: Manchester UK

iTrader: (0)

Quote:
Originally Posted by Franko666 View Post
Anyone having issues logging in to their driver profile from their car?
Tried it several times but keeps saying incorrect username or password.
Tried everything but still no success.
Been on BMW but they said they have never had that problem before and will look into it.

I can see all the info of my car from my app on the phone, so sign in details are correct.

Also having problems changing name from "hey BMW". Keeps telling me not available at this time.
I get the same, not recognising my password or username.
How did you fix it ?
Thanks
Appreciate 0
      08-26-2019, 03:08 PM   #5
Franko666
Private
Franko666's Avatar
United Kingdom
42
Rep
98
Posts

Drives: G20 330i
Join Date: Jul 2019
Location: Belfast

iTrader: (0)

Quote:
Originally Posted by Isow View Post
Quote:
Originally Posted by Franko666 View Post
Anyone having issues logging in to their driver profile from their car?
Tried it several times but keeps saying incorrect username or password.
Tried everything but still no success.
Been on BMW but they said they have never had that problem before and will look into it.

I can see all the info of my car from my app on the phone, so sign in details are correct.

Also having problems changing name from "hey BMW". Keeps telling me not available at this time.
I get the same, not recognising my password or username.
How did you fix it ?
Thanks
You have to go to bmw connected online, go into your profile and create your own user ID.
You cannot log in to the car with your email address. Once you create your ID them use it and your password to log in from the car.
__________________
2019 BMW 330i M-Sport
Mineral Grey, Oyster Interior, Technology Pack, M Sport Plus Package, Premium Package Comfort Access, Harmon Kardon
Appreciate 1
Isow319.00
      08-26-2019, 03:09 PM   #6
Isow
Major
United Kingdom
319
Rep
1,030
Posts

Drives: G20 330i MSport
Join Date: Nov 2012
Location: Manchester UK

iTrader: (0)

Quote:
Originally Posted by Franko666 View Post
You have to go to bmw connected online, go into your profile and create your own user ID.
You cannot log in to the car with your email address. Once you create your ID them use it and your password to log in from the car.
Thanks.
Appreciate 0
      08-26-2019, 03:25 PM   #7
73henny
Lieutenant Colonel
73henny's Avatar
Scotland
500
Rep
1,580
Posts

Drives: a lovely new G20 320dx
Join Date: Nov 2012
Location: Scotland

iTrader: (0)

Thats odd because I'm sure I did. I don't know that I have an ID.
__________________
G20 320dx. Every option except a tow bar
'20 Subaru XV 2.0.

Gone; F30 335dx, F30 330dx, F21 LCI 125d, F48 X1 20dx, F10 520d
Appreciate 0
      08-26-2019, 04:18 PM   #8
oldmick
Private
oldmick's Avatar
England
36
Rep
72
Posts

Drives: BMW G20 330i Msport
Join Date: Jun 2019
Location: Kendal

iTrader: (0)

Quote:
Originally Posted by 73henny View Post
Thats odd because I'm sure I did. I don't know that I have an ID.
Same here, surely the phone and connected drive account have the same login details. Strange
__________________
BMW g20 330i msport
Portimao blue, Technology pack, Comfort pack, Msport+ pack, Premium pack, Visibility pack
Appreciate 0
      08-26-2019, 04:29 PM   #9
Franko666
Private
Franko666's Avatar
United Kingdom
42
Rep
98
Posts

Drives: G20 330i
Join Date: Jul 2019
Location: Belfast

iTrader: (0)

Quote:
Originally Posted by oldmick View Post
Quote:
Originally Posted by 73henny View Post
Thats odd because I'm sure I did. I don't know that I have an ID.
Same here, surely the phone and connected drive account have the same login details. Strange
No, for me I had to create a user ID from my profile in my account. Your password stays the same but if you go in to your account online there is an option to add ID. Go in and click the pen symbol to edit your details. You will see it there.
Your email address is only to log in to the website, and not the car
__________________
2019 BMW 330i M-Sport
Mineral Grey, Oyster Interior, Technology Pack, M Sport Plus Package, Premium Package Comfort Access, Harmon Kardon
Appreciate 0
      09-01-2019, 05:45 AM   #10
Gregus330i
Private
Gregus330i's Avatar
United Kingdom
102
Rep
94
Posts

Drives: BMW 330i M Sport
Join Date: Sep 2019
Location: London

iTrader: (0)

I can login using my email address as a user name, it stays logged in. What I can't do is change driver profile pic to one of my choice
Appreciate 0
      09-02-2019, 12:45 PM   #11
KMoore
Private
KMoore's Avatar
United Kingdom
18
Rep
80
Posts

Drives: G20 320i M Sport
Join Date: Aug 2019
Location: UK

iTrader: (0)

I've logged in using my email address as my username as well.
Appreciate 0
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 03:04 PM.




g20
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST