| 12-22-2019, 09:19 PM | #1 |
|
First Lieutenant
 
95
Rep 334
Posts |
Central display turns off (dark) after driving for...
10 or 15 minutes. Happened a few times now. Have any of you ever experienced this? Can’t imagine the service guys actually figuring this one out. May just have to live with it. Car is ‘19 540ixMsport.
|
| 12-22-2019, 09:27 PM | #2 | |
|
Brigadier General
1588
Rep 4,553
Posts |
Quote:
__________________
2023 840GC | 2021 740i | 2019 X3
|
|
|
Appreciate
0
|
| 12-23-2019, 07:12 AM | #3 |
|
Occasionally frequent poster
3000
Rep 2,744
Posts |
Hey, if you can reliably replicate the error, then BMW is obligated to fix it. They'll likely reload the software, and if that doesn't work, replace the iDrive system. It's under warranty, so why not try?
__________________
Current inventory:
F22 & G05 Cadillac CT5-V Blackwing w/3 pedals Past: E24,E28(3),E34,E36,E37,E38(2),E39(4),E46,E89,E92 (obviously),F01,F06,F10,F30,F87,G12,G30(2),G82(2) Last edited by LuvMyE92; 12-23-2019 at 07:13 AM.. Reason: speling |
|
Appreciate
1
clee1982797.50 |
| 12-23-2019, 12:44 PM | #4 | |
|
Captain
68
Rep 896
Posts
Drives: 2021 X5
Join Date: Aug 2009
Location: Toronto
|
Quote:
There are two specific spots on two different highways where it happens.... and doesn't happen anywhere else. BMW has yet to resolve it and it has been escalated to engineering as well as the top level service"experts" at BMW. No luck so far and don't expect much at this point.
__________________
2018 540d xDrive Carbon Black Metallic on Cognac leather. Spec'd out to the max
 2017 Mercedes C43 AMG Coupe. Black on black |
|
|
Appreciate
0
|
| 12-23-2019, 04:39 PM | #6 | |
|
Private First Class
37
Rep 111
Posts |
Quote:
I have had no luck in getting this fixed. They changed the "brain" and I still have the problem. Thinking about returning the car; it is a lease. To me this is damn dangerous as everything goes dark! |
|
|
Appreciate
0
|
| 12-24-2019, 08:50 AM | #7 | |
|
Occasionally frequent poster
3000
Rep 2,744
Posts |
Quote:
I had a F06 that rebooted the iDrive frequently, very annoying, they tried to fix it and I sold the car before they tried a second time. My F87 had a constantly crashing navigation issue that took 4 service visits to resolve. They replace all of the iDrive components, finally, after getting BMW corporate involved. No problems since. I suspect that they have some supplier issues. To be fair, electronics in cars have a tough life, getting beat up constantly on bad roads, extreme temperature changes, etc., but for what we pay for these things, it seems that BMW should do better. I had an Audi with the same issue, constant infotainment system reboots. BTW, a service advisor told me that it may be an issue with my iPhone, as that's a known problem. Of course, I have a Samsung...
__________________
Current inventory:
F22 & G05 Cadillac CT5-V Blackwing w/3 pedals Past: E24,E28(3),E34,E36,E37,E38(2),E39(4),E46,E89,E92 (obviously),F01,F06,F10,F30,F87,G12,G30(2),G82(2) |
|
|
Appreciate
0
|
| 12-24-2019, 09:45 AM | #8 |
|
Captain
499
Rep 987
Posts
Drives: G30 - 530d M Sport
Join Date: Feb 2014
Location: Edinburgh, Scotland
|
A long shot - do you have gesture control set up to switch off the screen with one of the commands?
|
|
Appreciate
1
530iDriver1707.50 |
| 12-24-2019, 10:49 AM | #9 |
|
First Lieutenant
95
Rep 334
Posts |
Thanks for all the replies. I guess I wasn’t clear in my post. Only my idrive display goes dark. When this happens, a press of the idrive controller puts the display back on. So I guess it’s not such a dire problem. On the other hand it is an issue which should be addressed, if possible.
|
|
Appreciate
0
|
| 12-24-2019, 11:17 AM | #10 |
|
First Lieutenant
95
Rep 334
Posts |
BTW, I just checked my gesture control settings and, as suggested above, it had the two-finger gesture set to turn off the idrive display!! So that might be it. Thanks, and we’ll see.
|
|
Appreciate
2
clee1982797.50 530iDriver1707.50 |
| 12-24-2019, 01:48 PM | #11 | |
|
Private First Class
37
Rep 111
Posts |
Quote:
|
|
|
Appreciate
0
|
| 12-24-2019, 02:03 PM | #12 |
|
Occasionally frequent poster
3000
Rep 2,744
Posts |
Well, I can tell you from personal experience that you need to give the dealer every chance to fix it before you can start trying to get BMW to take it back.
Who knows, they may surprise you and get it right the first time. It's best if you can find a scenario that exists such that you can replicate the problem for them.
__________________
Current inventory:
F22 & G05 Cadillac CT5-V Blackwing w/3 pedals Past: E24,E28(3),E34,E36,E37,E38(2),E39(4),E46,E89,E92 (obviously),F01,F06,F10,F30,F87,G12,G30(2),G82(2) |
|
Appreciate
0
|
| 12-24-2019, 02:05 PM | #13 | |
|
Occasionally frequent poster
3000
Rep 2,744
Posts |
Quote:
Mine DINGs when it goes dark and so I've noticed that it happens quite frequently when I'm changing radio stations. It doesn't detect the hand motion (there is none) just the two fingers.
__________________
Current inventory:
F22 & G05 Cadillac CT5-V Blackwing w/3 pedals Past: E24,E28(3),E34,E36,E37,E38(2),E39(4),E46,E89,E92 (obviously),F01,F06,F10,F30,F87,G12,G30(2),G82(2) |
|
|
Appreciate
0
|
| 12-24-2019, 03:12 PM | #14 |
|
Lieutenant Colonel
798
Rep 1,736
Posts
Drives: 2019 BMW 540i xDrive
Join Date: Nov 2018
Location: NYC
|
Two finger point is probably the only consistent gesture control I use, I mute the radio with it
|
|
Appreciate
0
|
| 12-25-2019, 06:05 AM | #15 |
|
Colonel
 
1708
Rep 2,539
Posts |
Don't have gesture control, so no issues with IDrive screen shutting off, etc.
__________________
2017 BMW 530i, Sport Line,Alpine White, Canberra Beige Sensatec, 19 inch V-Spoke wheels, basic plain Jane build with no options whatsoever..... "Less is more".
Before: 2011 BMW 328i E90 sedan, Platinum Bronze Metallic, Dakota Brown leather, 17 inch wheels, 6-speed auto, N52 6 Cyl inline N/A goodness.... |
|
Appreciate
0
|
