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Technical Topics B48 4-Cylinder Turbo Engine / Drivetrain / Exhaust Modifications VRSF

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      07-09-2020, 01:54 AM   #1
Don76
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VRSF

Do we have any representatives of this company on here?

I've been trying for two weeks to resolve a problem with a brand new Downpipe I purchased from them. Seems they don't check their inbox
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      07-09-2020, 02:19 AM   #2
chenry
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Quote:
Originally Posted by Don76 View Post
Do we have any representatives of this company on here?

I've been trying for two weeks to resolve a problem with a brand new Downpipe I purchased from them. Seems they don't check their inbox
in that the B58 (F30 340 as an example) and B58TU (M340, Supra as an example) have interchangeable downpipes i would suggest maybe hitting up the F30 B58 forums for support. There are many many more forum members there that could likely offer you insight and help relative to vrsf - i have read a number of posts on the subject over the last few years

Just my 2-cents - hope this helps
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      07-09-2020, 02:35 AM   #3
Don76
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Not this issue specifically.
I've got a 2020 EU spec B48 G20.

It turns out EU cars have GPF filters in the centre section of the exhaust - thus meaning the pipe work is different and won't allow mating to the VRSF piece.

I've tried a dozen times to email them, only one reply over the past two weeks.

They were most helpful when it came to the sales enquiry. Very quick replies back then.
Fast forward to now they've had the cash and I'm left with a part that doesn't fit - seems they don't wanna know.

Really disappointing service.
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      07-09-2020, 04:58 AM   #4
Punkwrock
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Quote:
Originally Posted by Don76 View Post
Not this issue specifically.
I've got a 2020 EU spec B48 G20.

It turns out EU cars have GPF filters in the centre section of the exhaust - thus meaning the pipe work is different and won't allow mating to the VRSF piece.

I've tried a dozen times to email them, only one reply over the past two weeks.

They were most helpful when it came to the sales enquiry. Very quick replies back then.
Fast forward to now they've had the cash and I'm left with a part that doesn't fit - seems they don't wanna know.

Really disappointing service.
I have emailed them about 2 weeks ago and got a same day response. that downpipe you got doesn't fit out B46 330i. They are currently in development for a proper fitting one for our platform.
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      07-09-2020, 04:07 PM   #5
Don76
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Quote:
Originally Posted by Punkwrock View Post
Quote:
Originally Posted by Don76 View Post
Not this issue specifically.
I've got a 2020 EU spec B48 G20.

It turns out EU cars have GPF filters in the centre section of the exhaust - thus meaning the pipe work is different and won't allow mating to the VRSF piece.

I've tried a dozen times to email them, only one reply over the past two weeks.

They were most helpful when it came to the sales enquiry. Very quick replies back then.
Fast forward to now they've had the cash and I'm left with a part that doesn't fit - seems they don't wanna know.

Really disappointing service.
I have emailed them about 2 weeks ago and got a same day response. that downpipe you got doesn't fit out B46 330i. They are currently in development for a proper fitting one for our platform.
I've got the B48B20A

I was advised it would fit before I purchased it. However it doesn't fit.
I accept that perhaps this US based company may not know about the newer EU models with GPF.

However, they know now.
And still today they advertise it as being compatible and still they choose to ignore my daily emails asking for a resolution.

I've waited 2wks before having a moan on here. I though that's more than enough time for them to offer a resolution.

Hopefully those reading this may think twice before buying from them.

Below is taken from the website
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      07-09-2020, 05:17 PM   #6
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I hope someone responds and you get your money back. It was definitely not your fault if you gave them all the details needed before you bought it and they confirmed figment.

I’ve read similar stuff about VRSF in the F30 forum too. People complaining about their after sales.
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