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      07-15-2020, 10:09 AM   #1
jedpause
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Emergency Call Error - Permanently On Screen

Hi all, I did search this forum, could find a similar thread...

This week I got an error pop up on my dash and in my My Vehicle Messages along the lines of "Warning - Cannot Make Emergency Calls" and when you drill down it says contact your technical blah blah...

Even once I open it, it still takes up all the space on the centre of my dash where I normally would see Miles done - free and other telemetry - what a pain...

I suspect it is the TCU or TCU battery (seen that reported on older forums), or maybe a subscription expired?

Anyone know how to get rid of the warning, and if it does need an engineer fix?

TIA
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      08-16-2020, 07:02 PM   #2
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Quote:
Originally Posted by jedpause View Post
Hi all, I did search this forum, could find a similar thread...

This week I got an error pop up on my dash and in my My Vehicle Messages along the lines of "Warning - Cannot Make Emergency Calls" and when you drill down it says contact your technical blah blah...

Even once I open it, it still takes up all the space on the centre of my dash where I normally would see Miles done - free and other telemetry - what a pain...

I suspect it is the TCU or TCU battery (seen that reported on older forums), or maybe a subscription expired?

Anyone know how to get rid of the warning, and if it does need an engineer fix?

TIA
Still looking for a fix
I know the solution
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      08-17-2020, 02:49 AM   #3
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Quote:
Originally Posted by Zeezu541 View Post
Still looking for a fix
I know the solution
I am taking it for service October, but if you can tell me what to do in the meantime, that would be appreciated!
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      08-17-2020, 03:53 AM   #4
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Quote:
Originally Posted by jedpause View Post
Quote:
Originally Posted by Zeezu541 View Post
Still looking for a fix
I know the solution
I am taking it for service October, but if you can tell me what to do in the meantime, that would be appreciated!
Do you have access to esys
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      08-17-2020, 07:30 AM   #5
mrgicm
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If you have warranty they will replace your TCB due to faulty battery, or you can code out the SOS call and the error will be gone, however it will not work anymore.
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      08-18-2020, 06:34 PM   #6
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Quote:
Originally Posted by jedpause View Post
Hi all, I did search this forum, could find a similar thread...

This week I got an error pop up on my dash and in my My Vehicle Messages along the lines of "Warning - Cannot Make Emergency Calls" and when you drill down it says contact your technical blah blah...

Even once I open it, it still takes up all the space on the centre of my dash where I normally would see Miles done - free and other telemetry - what a pain...

I suspect it is the TCU or TCU battery (seen that reported on older forums), or maybe a subscription expired?

Anyone know how to get rid of the warning, and if it does need an engineer fix?

TIA
Happend to me but that was because i had the panel removed from under the passenger dash, some sort of antenna connects into there
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      08-20-2020, 07:43 AM   #7
jedpause
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Quote:
Originally Posted by Zeezu541 View Post
Do you have access to esys
As in can I do coding? No I can't, was hoping to solve it without that method

It seems I will have wait until October for BMW to replace parts etc
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      08-21-2020, 12:09 PM   #8
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The cause is battery failure, the battery is in the headliner near the antenna. It must be replaced if you want the emergency call system to continue to work. Dealer did mine under warranty.
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      08-30-2020, 05:57 AM   #9
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Quote:
Originally Posted by jedpause View Post
Quote:
Originally Posted by Zeezu541 View Post
Do you have access to esys
As in can I do coding? No I can't, was hoping to solve it without that method

It seems I will have wait until October for BMW to replace parts etc
It's a literal 5 minute fix on esys but it will only remove the warning not the problem
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      09-07-2020, 02:19 AM   #10
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You need a TCB battery under the headliner.
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      11-29-2021, 06:38 AM   #11
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Quote:
Originally Posted by Zeezu541 View Post
It's a literal 5 minute fix on esys but it will only remove the warning not the problem
My brother has just got this message and wants to disable it.

Can you give me the info in esys to remove it from notifications please.
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      12-20-2021, 02:55 PM   #12
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Quote:
Originally Posted by Zeezu541 View Post
Do you have access to esys
Hello. please give the coding for esуs For me.
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      12-21-2021, 01:53 AM   #13
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Hello,

Using bimmercode do the following:
1. Go to instrument cluster (DKOMBI2)
2. Switch on expert mode
3. Go to 300A - CC_Konfiguration
4. Change the byte no.5(6th byte) value to F7
Done

Th error message will dissapear, idk if emergency call is still available after that tho

Last edited by iwantotlearn; 12-21-2021 at 03:51 AM..
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      12-21-2021, 03:02 AM   #14
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Quote:
Originally Posted by iwantotlearn View Post
Hello,

Using bimmercode do the following:
1. Go to instrument cluster (DKOMBI2)
2. Switch on expert mode
3. Go to 300A - CC_Konfiguration
4. Change the byte no.5(6th byte) value to F7
Done

Th error message will dissapear, idk what if that emergency call is still available tho
What this 300A?may be 3000?
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      12-21-2021, 03:41 AM   #15
iwantotlearn
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Quote:
Originally Posted by swatsev View Post
What this 300A?may be 3000?
On my car it appears 300A
https://ibb.co/hdQ9k3j
https://ibb.co/dLYBPJ5

Posted links for images as attachment option is giving me some troubles.
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      12-21-2021, 05:08 AM   #16
swatsev
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Quote:
Originally Posted by iwantotlearn View Post
On my car it appears 300A
https://ibb.co/hdQ9k3j
https://ibb.co/dLYBPJ5

Posted links for images as attachment option is giving me some troubles.
thanks! on f7 to change the sixth byte?
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      12-21-2021, 06:46 AM   #17
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Quote:
Originally Posted by swatsev View Post
thanks! on f7 to change the sixth byte?
Yes, as presented in the picture.

Come back and lavea feedback after
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      01-18-2022, 04:11 PM   #18
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Hi,
How to decode error in esys? I have also problem with emergency call not available
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      01-22-2022, 01:36 PM   #19
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Quote:
Originally Posted by iwantotlearn View Post
Hello,

4. Change the byte no.5(6th byte) value to F7
Done

Th error message will dissapear, idk if emergency call is still available after that tho
I try to change it but I can put value only 0X00 or 0X01
How change to F7? Ur photos not working.
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      01-24-2022, 05:05 AM   #20
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Quote:
Originally Posted by iwantotlearn View Post
Yes, as presented in the picture.

Come back and lavea feedback after
Pictures not available
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      02-06-2022, 10:21 AM   #21
Herki
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Anyone guys ??
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      02-06-2022, 02:52 PM   #22
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Hi

Quote:
Originally Posted by Herki View Post
Anyone guys ??
What are you looking for?
by mistake of the emergency call I can help you?
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