Connected drive services

Quietlife · 03-19-2021, 07:18 AM

My car has just had its second birthday and I was led to believe all the connected drive professional services lasted for three years. However, I’ve just had an email from BMW saying all my connected drive services have now expired and generously offering re-subscription at a discounted rate.
Anybody had anything similar? I’m inclined to just ignore the email. Past experience of emailing BMW to sort out software issues wasn’t exactly a success

SilverGrey · 03-19-2021, 07:21 AM

I've had a similar email. Not sure if it relates to the car I've just got rid of (but the date isn't the anniversary) or the new one which arrived 2 days ago!

Nexstar2011 · 03-19-2021, 07:21 AM

I just got the same for my 9mth old car, and now can't log in. Clearly someone has fat fingered something...

BeagleKCH · 03-19-2021, 07:39 AM

I had the same and rang BMW. It is an error. We can ignore it.

03-19-2021, 07:18 AM	#1
Quietlife Private First Class 56 Rep 150 Posts Drives: BMW G20 Join Date: Jun 2019 Location: England iTrader: (0) Garage List 2019 BMW G20 [0.00]	Connected drive services My car has just had its second birthday and I was led to believe all the connected drive professional services lasted for three years. However, I’ve just had an email from BMW saying all my connected drive services have now expired and generously offering re-subscription at a discounted rate. Anybody had anything similar? I’m inclined to just ignore the email. Past experience of emailing BMW to sort out software issues wasn’t exactly a success
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03-19-2021, 07:21 AM	#2
SilverGrey Lieutenant 126 Rep 419 Posts Drives: BMW 330i M Sport Join Date: Feb 2017 Location: Chestefield, England iTrader: (0)	I've had a similar email. Not sure if it relates to the car I've just got rid of (but the date isn't the anniversary) or the new one which arrived 2 days ago! __________________ Current: G20 330i M Sport Previous BMW's: F36 420i Gran Coupe M Sport; Z4 Coupe 3.0si M Sport; E46 325i Sport coupe;
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03-19-2021, 07:21 AM	#3
Nexstar2011 Private First Class 26 Rep 157 Posts Drives: G21 M340i Dravit/Mocca Join Date: Nov 2012 Location: London-ish iTrader: (0)	I just got the same for my 9mth old car, and now can't log in. Clearly someone has fat fingered something...
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03-19-2021, 07:39 AM	#4
BeagleKCH Enlisted Member 21 Rep 31 Posts Drives: BMW G20 320d xDrive M Sport Join Date: Feb 2020 Location: Lincolnshire iTrader: (0)	I had the same and rang BMW. It is an error. We can ignore it.
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