My OEM Ipod Install Nightmare

kleinbje · 08-31-2006, 02:16 PM

Hi,
After months of anxious waiting for the new interface I was suprised when my dealer told me they had it in stock this monday. I made an appt for yesterday and dropped it off yesterday. They didn't have a loaner, but they were able to drive me home(live 1 mile away). So last night I get a call telling me it is a major install and it wont be ready till today. I'll tell them I need to work today(ED Doc) and cant be late or miss work. This mornig they say the program crashed and they have to reprogram the whole car(mine had all the latest updates, didn't need the emsission recall update). So it is gonna take all day. They tell me they found me a loaner, but I had no way to get there, car was supposed to be ready yesterday. They can drive the loaner over either. Meanwhile its 10:45 and I have to be at the hospital at 11:30. So I get a cab and get there in time. The loaner was a nice 330I , so it is coll to compare it to the Xi, not much difference except you can really let the tail swing out, which is sweet. Just got a call from them now saying that they need to replace my radio, as it wont work with the new programming. They say they will get one in tommorow. What a nightmare. 3 days for a n Ipod. Guess I should have waited for them to get more experience. hind site is 20/20.

LEDZEP · 08-31-2006, 02:29 PM

Bummer. Okay, I'm going to put on my surprised face...

Was that convincing? Took them 3 days to install my Sirius for me. I had a 750Li loaner the whole time though, so I didn't care.

And yet I'm a cynic... hmmm. People forget that BMW service is only as good as the local gene pool they have to hire from.

EDK99 · 08-31-2006, 02:39 PM

That blows!! It really sucks being the guinea pig.

I am very hesitent now to have this installed on my car when I get it in October.

Ed

hkj · 08-31-2006, 03:01 PM

Sorry to hear about your experience. Look on the bright side though, the full iPod integration will be well worth it.

After reading posts like this I am more convinced than ever that my original intention of waiting for dealer to get more experience is the correct decision.

-hkj

SCA · 08-31-2006, 03:04 PM

That sucks!

The pic of JSpira's interface install made me reconsider.

I did speak to one of the BMW Master Techs at my center yesterday. He is the only tech that I would trust to do this install. He did mention that it might take longer than expected, possibly all day and that I would be the guinea pig.

sequal · 08-31-2006, 03:06 PM

sucks man

agarbati · 08-31-2006, 03:31 PM

One question - what's a ED Doc? I didn't know we're doing European Delivery on docs now.

335I talian Stallion NJ · 08-31-2006, 03:33 PM

Quote:

Originally Posted by kleinbje

Hi,
After months of anxious waiting for the new interface I was suprised when my dealer told me they had it in stock this monday. I made an appt for yesterday and dropped it off yesterday. They didn't have a loaner, but they were able to drive me home(live 1 mile away). So last night I get a call telling me it is a major install and it wont be ready till today. I'll tell them I need to work today(ED Doc) and cant be late or miss work. This mornig they say the program crashed and they have to reprogram the whole car(mine had all the latest updates, didn't need the emsission recall update). So it is gonna take all day. They tell me they found me a loaner, but I had no way to get there, car was supposed to be ready yesterday. They can drive the loaner over either. Meanwhile its 10:45 and I have to be at the hospital at 11:30. So I get a cab and get there in time. The loaner was a nice 330I , so it is coll to compare it to the Xi, not much difference except you can really let the tail swing out, which is sweet. Just got a call from them now saying that they need to replace my radio, as it wont work with the new programming. They say they will get one in tommorow. What a nightmare. 3 days for a n Ipod. Guess I should have waited for them to get more experience. hind site is 20/20.

Where in NJ are you an ED doc? I'm a doc over at Morristown Memorial

335I talian Stallion NJ · 08-31-2006, 03:33 PM

Quote:

Originally Posted by agarbati

One question - what's a ED Doc? I didn't know we're doing European Delivery on docs now.

LOL ED= Emergency Department

JSpira · 08-31-2006, 03:35 PM

must be a NJ thing, we call it the ER in New York

Sounds like the car needed the ER, I mean the ED

nyc3r · 08-31-2006, 03:45 PM

yeah, i sent my SA an email about pricing and availability and she hasn't gotten back to me for couple days so don't feel too bad about 3 days for installation..

kleinbje · 08-31-2006, 03:54 PM

335I talian Stallion NJ- That's too funny i work a MMH too!!

Sedan_Clan · 08-31-2006, 04:10 PM

What exactly does the interface allow you to do w/ the IPOD? Control it via IDrive, etc.???

335I talian Stallion NJ · 08-31-2006, 04:12 PM

Quote:

Originally Posted by kleinbje

335I talian Stallion NJ- That's too funny i work a MMH too!!

Hahaha wow small world... I'm a doctor of physical therapy.. I've been on J3, J4, J5 mostly this week... we should have a MMH E90 post photo shoot haha

08-31-2006, 02:16 PM	#1
kleinbje New Member 0 Rep 9 Posts Drives: e90 330 xi Join Date: Mar 2006 Location: nj iTrader: (0)	My OEM Ipod Install Nightmare Hi, After months of anxious waiting for the new interface I was suprised when my dealer told me they had it in stock this monday. I made an appt for yesterday and dropped it off yesterday. They didn't have a loaner, but they were able to drive me home(live 1 mile away). So last night I get a call telling me it is a major install and it wont be ready till today. I'll tell them I need to work today(ED Doc) and cant be late or miss work. This mornig they say the program crashed and they have to reprogram the whole car(mine had all the latest updates, didn't need the emsission recall update). So it is gonna take all day. They tell me they found me a loaner, but I had no way to get there, car was supposed to be ready yesterday. They can drive the loaner over either. Meanwhile its 10:45 and I have to be at the hospital at 11:30. So I get a cab and get there in time. The loaner was a nice 330I , so it is coll to compare it to the Xi, not much difference except you can really let the tail swing out, which is sweet. Just got a call from them now saying that they need to replace my radio, as it wont work with the new programming. They say they will get one in tommorow. What a nightmare. 3 days for a n Ipod. Guess I should have waited for them to get more experience. hind site is 20/20.
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08-31-2006, 02:29 PM	#2
LEDZEP Lieutenant General 418 Rep 12,276 Posts Drives: 2009 E70 & 2011 F25 Join Date: Jun 2005 Location: Area 51 iTrader: (0) Garage List 2011 X3 35i M Sport [7.62] 2009 X5 M Sport [0.00] 2007 328xi E90 [0.00] 2006 325xiT E91 [0.00]	Bummer. Okay, I'm going to put on my surprised face... Was that convincing? Took them 3 days to install my Sirius for me. I had a 750Li loaner the whole time though, so I didn't care. And yet I'm a cynic... hmmm. People forget that BMW service is only as good as the local gene pool they have to hire from. __________________ I think it is bad luck to be superstitious
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08-31-2006, 02:39 PM	#3
EDK99 Captain 33 Rep 934 Posts Drives: 07 E85 M Join Date: Jul 2006 Location: FL iTrader: (0)	That blows!! It really sucks being the guinea pig. I am very hesitent now to have this installed on my car when I get it in October. Ed __________________ 2007 e85 Imola Red \| Black Leather \| Carbon Leather Trim \| Premium \| Navigation \| Heated Seats
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08-31-2006, 03:01 PM	#4
hkj Major 60 Rep 1,205 Posts Drives: BMW Join Date: Mar 2005 Location: USA iTrader: (0) Garage List 2006 330i [0.00]	Sorry to hear about your experience. Look on the bright side though, the full iPod integration will be well worth it. After reading posts like this I am more convinced than ever that my original intention of waiting for dealer to get more experience is the correct decision. -hkj
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08-31-2006, 03:04 PM	#5
SCA Brigadier General 565 Rep 3,742 Posts Drives: Multiple BMWs Join Date: Apr 2005 Location: 🇺🇸 iTrader: (0)	That sucks! The pic of JSpira's interface install made me reconsider. I did speak to one of the BMW Master Techs at my center yesterday. He is the only tech that I would trust to do this install. He did mention that it might take longer than expected, possibly all day and that I would be the guinea pig. Last edited by SCA; 08-31-2006 at 03:26 PM..
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08-31-2006, 03:06 PM	#6
sequal First Lieutenant 22 Rep 328 Posts Drives: BMW F10 2011 Join Date: Aug 2006 Location: NJ iTrader: (0) Garage List 2006 BMW 330i [0.00]	sucks man
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08-31-2006, 03:31 PM	#7
agarbati Second Lieutenant 39 Rep 279 Posts Drives: E90, Saph Blk 330i Join Date: Apr 2005 Location: Minneapolis iTrader: (0)	One question - what's a ED Doc? I didn't know we're doing European Delivery on docs now.
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08-31-2006, 03:35 PM	#10
JSpira Freude am Fahren 336 Rep 5,254 Posts Drives: Fünfer, Dreier, + Join Date: Aug 2005 Location: New York, München, Wien iTrader: (1)	must be a NJ thing, we call it the ER in New York Sounds like the car needed the ER, I mean the ED __________________ Freude am Fahren. Jonathan E90 2006 330xi E90 2006 325i E39 2003 530i Sport* E46 2000 328Ci* E36 1996 328iS* E36 1992 325i* E30 1991 318is E21 1982 320iS* E21 1979 320 (6-Zyl)* *retired Nominated: Most Contributing Member
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08-31-2006, 03:45 PM	#11
nyc3r Colonel 112 Rep 2,589 Posts Drives: E90 Join Date: Jun 2006 Location: USA iTrader: (24)	yeah, i sent my SA an email about pricing and availability and she hasn't gotten back to me for couple days so don't feel too bad about 3 days for installation..
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08-31-2006, 03:54 PM	#12
kleinbje New Member 0 Rep 9 Posts Drives: e90 330 xi Join Date: Mar 2006 Location: nj iTrader: (0)	335I talian Stallion NJ- That's too funny i work a MMH too!!
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08-31-2006, 04:10 PM	#13
Sedan_Clan Law Enforcer 25134 Rep 22,291 Posts Drives: '22 Chalk Gray Porsche C2S Join Date: Jun 2006 Location: ..in your rearview!!! iTrader: (26)	What exactly does the interface allow you to do w/ the IPOD? Control it via IDrive, etc.???
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