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BMW 3-Series (E90 E92) Forum
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BMW can't fix my car!!!
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09-17-2010, 06:51 PM | #1 |
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BMW can't fix my car!!!
Hey guys, i took my car into the dealer thinking i had a bad HPFP....
Turns out that wasn't it.... My car has been at the dealer for 24 days now and i was wondering is it an automatic lemon if it hits 30?
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09-17-2010, 07:02 PM | #3 |
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It sucks!!! They even scratched my bumper when i went and checked on it....They guy said its lowered were sorry but it happens.....
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09-17-2010, 07:16 PM | #4 |
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Someone else correct me if I am wrong, but I believe under California lemon law, if the car sits at the dealer for 30+ days and you send a written letter to BMWNA, then it qualifies as a lemon. I'm not 100% positive on that....
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09-17-2010, 07:24 PM | #6 |
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Thats what i have heard also.
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09-17-2010, 07:35 PM | #7 |
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This is from the california gov site:
A special provision, often called the "Lemon Law," helps determine what is a reasonable number of repair attempts for problems that substantially impair the use, value, or safety of the vehicle. The "Lemon Law" applies to these problems if they arise during the first 18 months after the consumer received delivery of the vehicle or within the first 18,000 miles on the odometer, whichever occurs first. During the first 18 months or 18,000 miles, the "Lemon Law" presumes that a manufacturer has had a reasonable number of attempts to repair the vehicle if either (1) The same problem results in a condition that is likely to cause death or serious bodily injury if the vehicle is driven and the problem has been subject to repair two or more times by the manufacturer or its agents, and the buyer or lessee has at least once directly notified the manufacturer of the need for the repair of the problem as provided in the warranty or owner's manual or (2) The same problem has been subject to repair four or more times by the manufacturer or its agents and the buyer has at least once directly notified the manufacturer of the need for the repair of the problem as provided in the warranty or owner's manual or (3) The vehicle is out of service because of the repair of any number of problems by the manufacturer or its agents for a cumulative total of more than 30 days since delivery of the vehicle. |
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09-17-2010, 07:37 PM | #8 | |
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This whole situation doesn't sound right. |
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09-17-2010, 08:17 PM | #9 |
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Agreed, something is wrong here. Even if it was a more complicated problem than the HPFP, they should have it out of there in a week. Tops. Unless they're waiting for something very specific (which you should have been informed about), I call shenanigans. Time to take things to the next level. If you don't want to get the law involved quite yet, I would recommend going to see the Service Manager in person and express your displeasure. Don't let them drag ass for weeks on end before getting involved yourself.
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09-17-2010, 08:19 PM | #10 | |
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09-17-2010, 08:24 PM | #11 |
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Sadly, probably pretty good. That would warrant a direct call to BMWNA to file a complaint with the dealer and a lawyer.
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09-17-2010, 09:03 PM | #12 |
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Does the California lemon law apply to cars that are riced-out/modded by their owners (or lessees) during the manufacturer's warranty period?
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09-17-2010, 09:27 PM | #13 |
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No, as long as the mods that are put in the car have nothing to do with the problem. If you mod your car and fuck it up, then it's your own damn fault.
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09-17-2010, 09:32 PM | #14 | |
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09-17-2010, 09:34 PM | #15 | |
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09-17-2010, 09:35 PM | #16 |
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Thats exactly what im afraid of...
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09-17-2010, 09:36 PM | #17 |
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Yeah, they wanted to blame it on my HID Angel Eyes, Fog Lights and LED Licenseplate lights....but they checked them out and said since thats not what caused the problem, were gonna move on and try something else.
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09-17-2010, 09:43 PM | #18 | |
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Don't let them feed you that bullshit. We do have consumer laws that protect us against that stuff, so get a lawyer if need be. |
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09-17-2010, 10:05 PM | #19 |
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Im gonna get a lawyer after it passes the 30 days! I'll keep you guys posted!
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09-18-2010, 05:34 AM | #21 |
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Probably need for old timers to chime in, and there probably aren't any on this forum. But I wonder if there has ever been a car like the N54 in the history of BMW, where there are widespread failures and cars going back multiple times for the same thing? You have to get past the SA and talk to others in the shop, and they will tell you the real deal about N54's.
Do you ever get the feeling like the dealership lifts the hood of a 335 and sees hamsters running around in a cage? I think that's an act. They know the N54 well, and it's a total business decision to do the, "it seems good now. We'll just keep it overnight and make sure it starts ok in the morning." And then the car dies on the way home for the customer. |
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09-18-2010, 01:19 PM | #22 |
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Correct on that, but he should just get the lawyer anyway. I can't see this being a short term process with a law suit and the odds of the car being in the shop for one day in the future would seem likely. Might as well get proactive if the dealer doesn't.
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