Urgent! Need Help

jfarnkopf · 01-09-2012, 04:58 PM

Ive had a number of active steering malfunctions in the past. These malfunctions triggers the DTC to malfunction and it makes the vehicle drive as if it has manual steering.
The last time I had the active steering issue the steering wheel was not centered (right angle) and I could not reset it by turning off the ignition.
I took the vehicle in for service and they attempted to charge me $650 for an alignment and 2 hours to program the car. I refused to pay and told them that I was going around a jug handle when the car malfunctioned. I told them that i didn't hit anything and nothing was abnormal before it malfunctioned. My SA said the best he could do was charge me $149 for the alignment and that the dealership was going to eat the rest because BMW refused to pay. I refused because my vehicle had a $389 alignment less than 5K miles ago when I got new tires. After much debate, I paid that and again told him that the malfunction was not done by my driving.
So last night, I backed up out of a parking space and my AS and DTC malfunction. The steering wheel is again at a crooked angle and my car is in the shop. My SA advised me that BMW refused to pay for my earlier problem because the AS and alignment are to separate systems and that they believe that the alignment was off, setting off the AS. I know this wrong because I know i didn't hit anything or wasn't driving crazy. I have no way to prove this and I know that BMW is going to stick it to me again. Any help would be appreciated.

ghosey115 · 01-30-2012, 02:09 PM

Hi did you figure out what the problem was? I just had a very similar issue on my 330i in the UK. It has also affected the runflat monitor and if I use the cruise control it triggers a fault there too.

Car serviced at dealer today. They found corroded multiplug on the steering gear, cleaned it and reset everything but no success. BMW UK advised to replace steering gear at a cost of over £1000. Im thinking there has to be a common electronic fault which is triggering all of these sytems (DTC etc) to fail at the same time.

JTILAK07 · 01-30-2012, 02:32 PM

$389 for an alignment. must be on drugs man. sry to bash but that is just ridic. and as for problems. it can be as simple as a wire touching another wire, dirty connection somewhere, or bad steering angle sensor, or malfunctioning abs unit which is interlocked with dtc unit.

ndog14 · 01-30-2012, 02:33 PM

Umm... http://www.e90post.com/forums/showthread.php?t=622771

??

01-09-2012, 04:58 PM	#1
jfarnkopf Private First Class 1 Rep 114 Posts Drives: 08 335i Join Date: Oct 2008 Location: Central NJ iTrader: (1)	Urgent! Need Help Ive had a number of active steering malfunctions in the past. These malfunctions triggers the DTC to malfunction and it makes the vehicle drive as if it has manual steering. The last time I had the active steering issue the steering wheel was not centered (right angle) and I could not reset it by turning off the ignition. I took the vehicle in for service and they attempted to charge me $650 for an alignment and 2 hours to program the car. I refused to pay and told them that I was going around a jug handle when the car malfunctioned. I told them that i didn't hit anything and nothing was abnormal before it malfunctioned. My SA said the best he could do was charge me $149 for the alignment and that the dealership was going to eat the rest because BMW refused to pay. I refused because my vehicle had a $389 alignment less than 5K miles ago when I got new tires. After much debate, I paid that and again told him that the malfunction was not done by my driving. So last night, I backed up out of a parking space and my AS and DTC malfunction. The steering wheel is again at a crooked angle and my car is in the shop. My SA advised me that BMW refused to pay for my earlier problem because the AS and alignment are to separate systems and that they believe that the alignment was off, setting off the AS. I know this wrong because I know i didn't hit anything or wasn't driving crazy. I have no way to prove this and I know that BMW is going to stick it to me again. Any help would be appreciated.
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01-30-2012, 02:09 PM	#2
ghosey115 Private 9 Rep 76 Posts Drives: Black 330 M Sport Join Date: Dec 2005 Location: Scotland iTrader: (0) Garage List 2005 E90 330i M Sport [0.00] 2006 318iSE [0.00]	Hi did you figure out what the problem was? I just had a very similar issue on my 330i in the UK. It has also affected the runflat monitor and if I use the cruise control it triggers a fault there too. Car serviced at dealer today. They found corroded multiplug on the steering gear, cleaned it and reset everything but no success. BMW UK advised to replace steering gear at a cost of over £1000. Im thinking there has to be a common electronic fault which is triggering all of these sytems (DTC etc) to fail at the same time. __________________ BMW 330i M Sport & Ducati 848
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01-30-2012, 02:32 PM	#3
JTILAK07 First Lieutenant 5 Rep 344 Posts Drives: 09 E93 CR. Join Date: Jan 2012 Location: Orlando/Fort Lauderdale, FL iTrader: (4) Garage List 2013 Jaguar XF Premium [0.00] 2011 Chevyrolet Ava ... [0.00] 2009 335i Vert [0.00]	$389 for an alignment. must be on drugs man. sry to bash but that is just ridic. and as for problems. it can be as simple as a wire touching another wire, dirty connection somewhere, or bad steering angle sensor, or malfunctioning abs unit which is interlocked with dtc unit.
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01-30-2012, 02:33 PM	#4
ndog14 Banned 52 Rep 1,746 Posts Drives: E90 328xi 6MT Join Date: Aug 2011 Location: Pittsburgh, PA iTrader: (0)	Umm... http://www.e90post.com/forums/showthread.php?t=622771 ??
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