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my spoiler arrived today broken
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07-21-2007, 11:45 PM | #1 |
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my spoiler arrived today broken
I received the spoiler from Brad today but it came in two pieces instead of one, here's a picture of it
I already PM Brad (Carking) about it hopefully he gets back to me right away, tsk tsk what a bummer. |
07-22-2007, 12:02 AM | #3 |
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Thats f'd up man, it looks like UPS tried folding it up or something. Does the box look damaged at all around the center?
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07-22-2007, 12:02 AM | #4 |
boku no namae ha...
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the box is form fitting... so that may be a reason why...
anyways... i'm sure Brad will resolve the problem as soon as he is notified/checks his pms.
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looking for a PreLCI Black Sapphire e90 front bumper without license plate holes
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07-22-2007, 12:30 AM | #5 | |
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More than half of the box is hollow and the only protection for the spoiler is the thin styrofoam that is wrapped around it. |
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07-22-2007, 12:44 AM | #6 |
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ouch!
GL bro.
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2006 330i | Black Sapphire Metallic | Step Auto | Navi with iDr | Sports Pkg |OEM Rear Spoiler | 3M CS35 Tint | H&R Sport Springs | Koni Yellows | Advan RS Racing Hypersilver: 19x9 et22 19x10 et20
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07-22-2007, 03:25 AM | #7 |
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Damn, sorry to see that man. I hope you will get yours replaced soon....
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07-22-2007, 09:53 AM | #8 |
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care to give any info on when did you order? how long did it take for him to ship? i'm still waiting on my package. i hope it doesn't break. i'll be pissed if it does. i say, just wait for him to reply to your pm and keep us posted
so far it seems like his business practices have been perfect. |
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07-22-2007, 10:04 AM | #9 | |
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I'm sure he'll take care of this judging from his prior transactions. I just need to wait I guess, and a lot of you guys know what that feels like. |
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07-22-2007, 10:07 AM | #10 | |
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07-22-2007, 12:41 PM | #12 |
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07-22-2007, 05:23 PM | #14 |
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07-22-2007, 08:25 PM | #15 |
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Here's Brad's reply
"what?? it broke into 2 piece.....omg... don't you worry. every item we sent was insured. plz do as following. -- Damages incurred during delivery If your product arrives crushed in its packaging, please do the following within 3 days: 1. Take pictures of the package 2. Please write a claim that states your parcel′s date of delivery and condition of package, missing contents/product damage, and any other specifics, and then sign with your signature. Then present the claim to your post office for authorization. It must be stamped with their post office emblem. 3. Please then fax the document to us and email us the pictures. Keep the original document in safe-keeping. (You may find out how to dial out from your country to Taiwan from this site: http://www.timeanddate.com/worldclock/dialing.html? p2=110) 4. Once we receive your fax, we can then begin the refund process. -- I need the proof of the damage from the USPS so that I can claim the compensation. need ur help to do that. I am waiting for the document and organizing a replacement for you. pm me if you need any help. Brad/CarKing Tuining" What do you guys think? |
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07-22-2007, 09:42 PM | #17 | |
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hi gsmurf,
this is standard process when damage happened during process. damage happen in 1 of 50(according to our ebay experience) all we need you to do is mail me pics(already did) and file a claim to USPS and get damage report and stamp from USPS. in that case, we can get the compensatoin from USPS. This is nothing to do with the replacement you will get. we will give you a replacement no matter we will get compensation from EMS or not. I know my english is not very good and you may get wrong idea from my words. but all in all, we will take care of this and feel sorry for the problem you have faced. Brad Quote:
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07-22-2007, 11:11 PM | #19 | |
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07-22-2007, 11:51 PM | #21 |
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I need a little help here guys as this is the first time I'm doing this.
How do I get the claim form that Brad needs to file a claim? Does the post office have one of this forms that I can fill out? or do I just write a letter and have the USPS sign and stamp it? Of course after I show them the damaged spoiler. |
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07-23-2007, 12:01 AM | #22 | |
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