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BMW 3-Series (E90 E92) Forum
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How do dealers handle vendor warranties?
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10-17-2012, 09:54 AM | #1 |
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How do dealers handle vendor warranties?
I purchased my car before having knowledge of the threads so no proper research had been done prior. It came with 41K miles on it and since factory warranty would be out at 50K I opted for an additional 35K warranty from a third party vendor. My question is has anyone had an issue with BMW dealers honoring the vendor warranties and if so, on what and how did it turn out? Right now I'm just over 50K and I want to take it in to dealer to have them fix that weird window rolling down again after I've told them all to go up nuisance. Plus I just want to know what to expect in case anything major happens. This is my first Bimmer and my daily driver so its going to rack up the miles pretty quick. I've already done 9K in 6 months.
Thanks in advance for your help. |
10-17-2012, 11:22 AM | #2 |
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You can ask the BMW service adviser whether they honor any 3rd-party warranties, but I suspect the answer is no. Third party policies typically specify a maximum labor rate, and I'd be surprised if it comes anywhere close to covering the rate charged by the dealer. You might call the 3rd-party company and ask whether thet have any "approved" or "certified" repair shops in your area. Also beware that policies may require "pre-approval" by the carrier of repairs - so read your policy carefully.
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10-17-2012, 09:00 PM | #4 |
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I recently purchased an extended warranty after my BMW extended warranty (6 year/100k) expired. It's through CNA and is the only 3rd party warranty sold at my dealer. I prefer to get my work done through them instead of an Indy.
It's for an additional 4 years/42k. Price I thought was very reasonable considering I'd expect to pay much more for repairs over the course of 4 years and it's quite comprehensive. My car's already 6 years old, so it's just a matter of time something big goes wrong. The great thing it's that it has a 0 deductible if work is done at their dealer. Otherwise it's $100 anywhere else. Since they sell it, I'm assured there won't be any issues with payments.
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10-18-2012, 12:19 PM | #5 | |
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Quote:
Ended up finding a reputable and really decent indy Land Rover/Jaguar garage which would charge a heck of a lot less in labor rates (75/hr) and got discounted rates on stock parts - which they ordered through the dealer anyway! Only would cost me a $50 deductible, however - there were pre-approvals needed where the indy had to call the tpw carrier and submit work requests/cost estimates. Kind of a pain waiting as they went back and forth sometimes, but since I frequented the indy and passed along other customers to them, they never charged me more than what was necessary to cover parts cost above and beyond what the tpw would pay for the pre-approved repairs. I also only used the tpw for major repairs like seal leaks and driveshaft replacements. All the minor gremlins I usually took care of myself with the help of diy forums like this one we have here. I want to say I paid around 2K for the tpw extended warranty up to 100K miles versus the 5K the dealer wanted. All in all, still saved money in the long run. Worth the hassle? How patient are you?
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10-18-2012, 01:09 PM | #7 |
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I think I paid $2300 for the 35K miles. I don't remember exactly but it's something absurd like that. Still kicking myself for not doing my research ahead of time but it was a spur of the moment purchase that I'll never make the mistake of doing again. Lesson learned.
Thanks guys for the heads up on TPW info. |
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10-19-2012, 09:10 AM | #9 | |
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I have an extended warranty by LEXUS
Quote:
I have a extended warranty by LEXUS for an additional 50K and bring it to my local Bmw dealership. the only issue i have is i find myself paying out of pocket and then the warranty reimbursing me after the service adviser sends the bill and asks if Lexus will cover it. The only thing they denied to pay for was the carbon cleaning, for carbon build up. good luck
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