E90Post
 


Studio RSR
 
BMW 3-Series (E90 E92) Forum > E90/E92/E93 Marketplace (For Sale / Trade / Wanted) > Vendor Comments/Review/Feedback Forum > supremepower......



Reply
 
Thread Tools Search this Thread
      11-01-2007, 09:09 AM   #1
Mark Chen
Colonel
Mark Chen's Avatar
Taiwan
113
Rep
2,889
Posts

Drives: 11' E93 M3 LMB
Join Date: Oct 2005
Location: Taipei

iTrader: (1)

Garage List
2011 BMW E93 M3  [0.00]
supremepower......

Maybe it's too early to post this
I guess that I need more patience
but I really don't like the situation right now.
I order a set of KONi SHOCKS form supremepower last week
Chris PM me that they were going to ship my order on last Friday
after he called to verify my debit card,Chris PM me said that my shipping address is not match with my debit card.
He can't ship my order.
however, I just use this card to purchase somthing before and without any problem.
but I call my Bank to verify my shipping address again.
My Bank also told my the amount of money which I paid for my KONI shocks has been charged.
So I PM Chris my shipping address again and told him that he already got my money.
on this monday,Chris PM me that My order can be shipped
so I PM him to ask him when will my order can be shipped?
but he didn't reply me on monday
after monday I know that they are all at SEMA because I saw that he mentioned this on his F/S section
so I guess that they are probably very busy right now
but I think that he still have access to get online and see my PM since Chris posted something on his for sale section.
so I decided to PM him again to ask him about the status of my order.
stil no reply this time
yesterday I PM Chris again but still no reply so far.
I already paid the money but I HAVE NO IDEA where my order is now
I know that SEMA is a big event.
but I don't think that customer's right should be ignored.
at least he can PM or email me to tell me that the shippment of my order will be delay before they go to SEMA.
I don't think it's too difficult to spend few minutes to reply a email or a PM.
however, he just doesn't reply me anything.
I have to say that I don't like this feeling.
__________________

11' LMB E93
///M3

KW V3 / 19" BBS LM DB-SLD 20th limited edition / AP Racing Pro 5000+ BBK / Akrapovic Evolution Line Exhaust / Arkym Rear Diffuser
/Dinan Stage 2 Engine Transmission software

Last edited by Mark Chen; 11-01-2007 at 08:13 PM..
Appreciate 0
      11-01-2007, 09:20 AM   #2
ksfrogman
Major General
ksfrogman's Avatar
United_States
570
Rep
6,750
Posts

Drives: E90 330i 6MT
Join Date: Nov 2005
Location: Torrance, CA

iTrader: (12)

Garage List
2006 330i  [0.00]
2006 330i  [0.00]
I understand your frustration, but sounds like every bad thing that has happened has had a very legitimate explanation. The debit card precaution was to protect against fraud, and you as the card owner. It could have been refunded, but now that he confirmed the shipping address indeed belongs to you, he'll ship it (Monday). He can't do that when he and/or his help are in Vegas at SEMA.

It's an inconvenience, but I'd just be patient for a few more days.
__________________
Appreciate 0
      11-01-2007, 09:38 AM   #3
Mark Chen
Colonel
Mark Chen's Avatar
Taiwan
113
Rep
2,889
Posts

Drives: 11' E93 M3 LMB
Join Date: Oct 2005
Location: Taipei

iTrader: (1)

Garage List
2011 BMW E93 M3  [0.00]
Quote:
Originally Posted by ksfrogman View Post
I understand your frustration, but sounds like every bad thing that has happened has had a very legitimate explanation. The debit card precaution was to protect against fraud, and you as the card owner. It could have been refunded, but now that he confirmed the shipping address indeed belongs to you, he'll ship it (Monday). He can't do that when he and/or his help are in Vegas at SEMA.

It's an inconvenience, but I'd just be patient for a few more days.
thanks man
like you said,I'd just be patient
__________________

11' LMB E93
///M3

KW V3 / 19" BBS LM DB-SLD 20th limited edition / AP Racing Pro 5000+ BBK / Akrapovic Evolution Line Exhaust / Arkym Rear Diffuser
/Dinan Stage 2 Engine Transmission software
Appreciate 0
      11-01-2007, 10:13 AM   #4
S4to335
Brigadier General
United_States
431
Rep
4,380
Posts

Drives: 2014 Audi A4 / 91 Track Miata
Join Date: Jan 2007
Location: San Jose, CA

iTrader: (5)

Garage List
I have ordered from Eric at Supreme Power lots of times...both sets of PSS9s I have ordered have been from them. I am sure they are just busy at SEMA and being in Vegas they have a hard time figuring out what exactly is going on back in California. Just be patient. Remember, when you put thru an order they put thru an authorization that holds funds in your credit card account..that may be what you have so far.
__________________

Car is now gone .... :-(
Appreciate 0
      11-01-2007, 11:19 AM   #5
GTOrleans
Private First Class
GTOrleans's Avatar
12
Rep
116
Posts

Drives: 02 Audi A4 1.8TQM
Join Date: Jul 2007
Location: Anaheim Hills, Ca

iTrader: (0)

Not sure who Chirs is, I've always delt with Eric, but I'm sure if Chris is at SEMA, Eric definetely is. After the week I'd give Eric a call, he's super slow on PM's and emails, but if you talk to him on the phone he usually takes care of stuff expeditiously.
__________________
-Graham
*Sold*02 Audi A4 1.8TQM
2008 Infiniti G37
[/URL]
Appreciate 0
      11-01-2007, 11:54 AM   #6
shragon
Moderator
shragon's Avatar
No_Country
497
Rep
27,441
Posts

Drives: BMW
Join Date: Oct 2005
Location: Bay Area, CA

iTrader: (7)

i feel ya. but i would just be patient and wait until next week when sema is all done.
__________________
Appreciate 0
      11-01-2007, 08:06 PM   #7
Mark Chen
Colonel
Mark Chen's Avatar
Taiwan
113
Rep
2,889
Posts

Drives: 11' E93 M3 LMB
Join Date: Oct 2005
Location: Taipei

iTrader: (1)

Garage List
2011 BMW E93 M3  [0.00]
I decided to email Chris today Since I think he might doesn't get a chance to see my PM.
he saw my Email and got back to mealso told me the order has been placed with Koni and is going to drop ship to me directly.
Unfortunately they have no way of getting that tracking info to me until Monday.By which time it may have already arrived. Will keep me posted.
Now I feel much better
I should have just Email Chris in the begining
__________________

11' LMB E93
///M3

KW V3 / 19" BBS LM DB-SLD 20th limited edition / AP Racing Pro 5000+ BBK / Akrapovic Evolution Line Exhaust / Arkym Rear Diffuser
/Dinan Stage 2 Engine Transmission software

Last edited by Mark Chen; 11-01-2007 at 10:38 PM..
Appreciate 0
      11-01-2007, 09:49 PM   #8
Tam@SupremePower
Tam@SupremePower's Avatar
United_States
165
Rep
2,184
Posts

Drives: BMW
Join Date: Sep 2006
Location: So. Cal

iTrader: (2)

Garage List
2007 e92 335i  [7.00]
Chris and Eric at Supreme power will take care of you! Just give it time because of Sema. I will guarantee you that Chris is not ignoring you. BTW, I have some parts at supreme power that I need to pick up as well.
Appreciate 0
      11-01-2007, 10:59 PM   #9
E90 Agio
Banned
Indonesia
19
Rep
564
Posts

Drives: E90 Agio
Join Date: Jun 2007
Location: J-Town

iTrader: (0)

only one words ' be patience '
Appreciate 0
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 04:11 AM.




e90post
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST