Did I get a lemon?

jlstyle · 06-19-2008, 11:03 AM

My car is two weeks old only, and engine sounds like crap on idle - there's whiny sound with rough rotating sound

, it sounds like 10 years old car.
Engine coolant light is on - It came on a day later my delivery and nearby BMW dealer found that coolant was almost empty and filled up one FULL bucket but light is still on.
My heater doesn't blow hot air, but only cold to cold/warm air even at a blast on hottest setting.

I thought all the bad things people talk about bimmer were just goships but it seems like i'm going to have a PITA car...

mPlasticDesign · 06-19-2008, 11:07 AM

Did you test drive this car before you purchased it?

sales@ESSTuning · 06-19-2008, 12:10 PM

Did you buy in new or used ?

pbdm4k · 06-19-2008, 12:59 PM

His sig says 08, so I assume its brand spanking new.

You can have the dealer take back the car under lemon laws and hopefully exchange for a new one.

The Z4 really is a great car.

jlstyle · 06-19-2008, 01:28 PM

Yes, I ordered my car from factory and it had 5 miles when I got it.

OH FO SHO · 06-19-2008, 01:43 PM

Quote:

Originally Posted by jlstyle

Yes, I ordered my car from factory and it had 5 miles when I got it.

and no coolant

what did the dealer have to say?

Dammmittt · 06-19-2008, 03:07 PM

Quote:

Originally Posted by jlstyle

My car is two weeks old only, and engine sounds like crap on idle - there's whiny sound with rough rotating sound

, it sounds like 10 years old car.
Engine coolant light is on - It came on a day later my delivery and nearby BMW dealer found that coolant was almost empty and filled up one FULL bucket but light is still on.
My heater doesn't blow hot air, but only cold to cold/warm air even at a blast on hottest setting.

I thought all the bad things people talk about bimmer were just goships but it seems like i'm going to have a PITA car...

Sounds like no one did the QA inspection. If the car has been running low on coolant in the engine is screwed the dealer should replace it. It's THE DEALER'S responsibility to make sure the car is good to go before they deliver it to you.

judal98 · 06-19-2008, 04:41 PM

Sorry to hear it...got mine in December and it's been the most reliable car, as in abs no probs not even a squeek or rattle...good luck.

Hawkeye · 06-20-2008, 08:45 AM

Quote:

Originally Posted by judal98

Sorry to hear it...got mine in December and it's been the most reliable car, as in abs no probs not even a squeek or rattle...good luck.

+1 I got mine in September and haven't had a single issue (besides with the stealerships)

I would look into the local lemon law and see if you can get that sucker fixed up really well or replaced. It might help to take it to a second dealership for another opinion, the one that sold it to you might just not want to replace it.

BMW cars are awesome, the dealerships leave much to be desired IMO.

jlstyle · 06-20-2008, 09:38 AM

Thanks for all the comments guys.
I'll see what I can do!

JBZ4 · 06-20-2008, 12:24 PM

Be patient and try not to let your emotions take over (even though you want to kick some well deserved butt). Start a log of who you talk to and times of discussion and what was promised by who. Trust me this is a pain but it will help you if things do not get fixed right away. Good luck.

tzh · 06-22-2008, 11:32 PM

Sorry to hear it..
Be patient and try not to let your emotions take over.

Kamal · 06-23-2008, 10:28 AM

Is your vehicle a lemon?
A new motor vehicle is presumed to be a lemon if it has one or more defects that continue to exist after three attempts at repairs, OR after the vehicle has been out of service for a total of 20 cumulative calendar days. The Lemon Law requires that the consumer write to the manufacturer giving notification of one last chance to repair the defect (see page 3 for more information about this process). To qualify under the Lemon Law, the defect must substantially impair the use, value or safety of the vehicle. However, the Lemon Law does not cover defects caused by an accident, vandalism, abuse or neglect. It also does not cover defects caused by attempts to repair or to modify the vehicle by a person other than the manufacturer, its agent or an authorized dealer.

from http://www.state.nj.us/oag/ca/ocp/lemguide.htm

Go get a new Z!

jlstyle · 06-23-2008, 10:46 AM

Thank you guys!

BMWNA · 06-23-2008, 01:20 PM

Quote:

Originally Posted by jlstyle

My car is two weeks old only, and engine sounds like crap on idle - there's whiny sound with rough rotating sound

, it sounds like 10 years old car.
Engine coolant light is on - It came on a day later my delivery and nearby BMW dealer found that coolant was almost empty and filled up one FULL bucket but light is still on.
My heater doesn't blow hot air, but only cold to cold/warm air even at a blast on hottest setting.

I thought all the bad things people talk about bimmer were just goships but it seems like i'm going to have a PITA car...

I'm with BMW of North America, LLC. I've passed this message on to a BMW NA Customer Relations Representative who will be in touch with you soon.

jlstyle · 06-23-2008, 02:53 PM

Quote:

Originally Posted by BMW NA Customer Relations

I'm with BMW of North America, LLC. I've passed this message on to a BMW NA Customer Relations Representative who will be in touch with you soon.

Thanks.
I'm taking my car to the dealer for them to go through my car in detail tomorrow, and hope to get my car back in good shape or else I think I'm going to try to get out of my lease before it troubles me more.
Will update you guys!

O-cha · 06-28-2008, 08:16 AM

Quote:

Originally Posted by Dammmittt

Sounds like no one did the QA inspection. If the car has been running low on coolant in the engine is screwed the dealer should replace it. It's THE DEALER'S responsibility to make sure the car is good to go before they deliver it to you.

Check all fluids/pressure ETC before driving it off the lot. It's your responsibility to assume the dealers are ignorant apes.

Dammmittt · 06-28-2008, 09:21 AM

Quote:

Originally Posted by O-cha

Check all fluids/pressure ETC before driving it off the lot. It's your responsibility to assume the dealers are ignorant apes.

Good call.

NJREDZ06 · 07-09-2008, 03:12 AM

Quote:

Originally Posted by BMW NA Customer Relations

I'm with BMW of North America, LLC. I've passed this message on to a BMW NA Customer Relations Representative who will be in touch with you soon.

Nice!

Was this ever resolved? To what end?

06-19-2008, 11:03 AM	#1
jlstyle Lieutenant Colonel 355 Rep 1,762 Posts Drives: Porsche Panamera Join Date: Jun 2008 Location: USA iTrader: (0) Garage List 2014 Audi S7 [0.00] 2015 BMW X5 [0.00]	Did I get a lemon? My car is two weeks old only, and engine sounds like crap on idle - there's whiny sound with rough rotating sound , it sounds like 10 years old car. Engine coolant light is on - It came on a day later my delivery and nearby BMW dealer found that coolant was almost empty and filled up one FULL bucket but light is still on. My heater doesn't blow hot air, but only cold to cold/warm air even at a blast on hottest setting. I thought all the bad things people talk about bimmer were just goships but it seems like i'm going to have a PITA car...
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06-19-2008, 11:07 AM	#2
mPlasticDesign Major General 684 Rep 5,069 Posts Drives: BMW 230i Msport w/LSD Join Date: Nov 2007 Location: Astral Projecting: ∞ 23.516 -122 02.625 0242.101 ĕv'rē-hwâr' iTrader: (16) Garage List 2009 Porsche 911 997.2 [10.00] 2019 Hyundai N (Sold) [10.00] 2013 BMW M3 (Sold) [10.00] 2011 1M Coupe (Sold) [8.78] 2008 E90 M3 (Sold) [8.60] 2007 Z4 Mcpe (Sold) [9.50] 2005 BMW M3 (Sold) [10.00]	Did you test drive this car before you purchased it? __________________
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06-19-2008, 12:10 PM	#3
sales@ESSTuning 391 Rep 3,149 Posts Drives: ESS M3 / M4 Join Date: May 2007 Location: AZ iTrader: (6)	Did you buy in new or used ?
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06-19-2008, 12:59 PM	#4
pbdm4k Lieutenant Colonel 74 Rep 1,689 Posts Drives: 2010 335d Join Date: May 2007 Location: North of the Border iTrader: (3)	His sig says 08, so I assume its brand spanking new. You can have the dealer take back the car under lemon laws and hopefully exchange for a new one. The Z4 really is a great car. __________________ 2010 BMW 335d "Ha! She wants the D." 2006 VW Jetta 2.5 Once upon a time... '03 VW GTI, '99 Audi A4 1.8TQ, '00 VW Jetta 1.85T, '09 BMW 335i xDrive, '04 BMW Z4 3.0i, '01 Audi TT 1.8T, '04 Volvo S80 2.5T
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06-19-2008, 01:28 PM	#5
jlstyle Lieutenant Colonel 355 Rep 1,762 Posts Drives: Porsche Panamera Join Date: Jun 2008 Location: USA iTrader: (0) Garage List 2014 Audi S7 [0.00] 2015 BMW X5 [0.00]	Yes, I ordered my car from factory and it had 5 miles when I got it.
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06-19-2008, 04:41 PM	#8
judal98 New Member 0 Rep 13 Posts Drives: 07 Z4 Coupe 3.0si Join Date: Dec 2007 Location: Dallas iTrader: (0)	Sorry to hear it...got mine in December and it's been the most reliable car, as in abs no probs not even a squeek or rattle...good luck.
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06-20-2008, 09:38 AM	#10
jlstyle Lieutenant Colonel 355 Rep 1,762 Posts Drives: Porsche Panamera Join Date: Jun 2008 Location: USA iTrader: (0) Garage List 2014 Audi S7 [0.00] 2015 BMW X5 [0.00]	Thanks for all the comments guys. I'll see what I can do!
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06-20-2008, 12:24 PM	#11
JBZ4 Private 4 Rep 65 Posts Drives: 2003 Z4 Join Date: May 2007 Location: USA iTrader: (0)	Be patient and try not to let your emotions take over (even though you want to kick some well deserved butt). Start a log of who you talk to and times of discussion and what was promised by who. Trust me this is a pain but it will help you if things do not get fixed right away. Good luck.
	Appreciate 0 Quote

06-22-2008, 11:32 PM	#12
tzh Enlisted Member 26 Rep 44 Posts Drives: Gold in color Join Date: Apr 2008 Location: KL iTrader: (0)	Sorry to hear it.. Be patient and try not to let your emotions take over.
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06-23-2008, 10:28 AM	#13
Kamal Indian Stig 29 Rep 1,002 Posts Drives: '03 540i M, '11 Ducati M796 Join Date: May 2008 Location: StL/CoMO iTrader: (1) Garage List 2008 BMW 135i [7.56] 2011 BMW 328i [8.00]	Is your vehicle a lemon? A new motor vehicle is presumed to be a lemon if it has one or more defects that continue to exist after three attempts at repairs, OR after the vehicle has been out of service for a total of 20 cumulative calendar days. The Lemon Law requires that the consumer write to the manufacturer giving notification of one last chance to repair the defect (see page 3 for more information about this process). To qualify under the Lemon Law, the defect must substantially impair the use, value or safety of the vehicle. However, the Lemon Law does not cover defects caused by an accident, vandalism, abuse or neglect. It also does not cover defects caused by attempts to repair or to modify the vehicle by a person other than the manufacturer, its agent or an authorized dealer. from http://www.state.nj.us/oag/ca/ocp/lemguide.htm Go get a new Z!
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06-23-2008, 10:46 AM	#14
jlstyle Lieutenant Colonel 355 Rep 1,762 Posts Drives: Porsche Panamera Join Date: Jun 2008 Location: USA iTrader: (0) Garage List 2014 Audi S7 [0.00] 2015 BMW X5 [0.00]	Thank you guys!
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